Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheila Williams

Richmond,TX

Summary

Multi-talented Project Coordinator successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver. Provides excellent communication, planning and decision-making skills.

Assist with the continual improvement and management objectives. Hardworking, reliable, highly organized, proactive and punctual with team-oriented mentality.

Overview

13
13
years of professional experience

Work History

Lead Project Coordinator

ePlus Technology
Houston, TX
02.2014 - Current
  • Manage multiple projects from initial Statement of Work (SOW)
  • Work with Service Directors to define resource requirements and schedule logistics for project implementation
  • Plan and schedule project deliverables
  • Coordinate project team resources
  • Developed quality assurance controls for design approaches
  • Efficiently identify and solve project issues
  • Collaborate with cross-functional teams regarding project schedules and plans
  • Manage day-to-day operational aspects of each project and scope
  • Review deliverables prepared by team prior to passing them to the client
  • Minimize exposure and risk on each project
  • Assemble and prepare PowerPoint presentations
  • Oversee adherence to project timelines and budget constraints
  • Create quality control measures to lessen problems and risks
  • Produce status reports for customers and senior management
  • Manage work streams for both routine and special projects
  • Prepare presentations for customers and staff members detailing project scope, progress and results

TPV Analyst

Direct Energy
Houston, TX
02.2013 - 02.2014
  • Coordinated with Energy Marketing Managers (EMMs) or Analysts (EMAs) to obtain prospect data for potential customers
  • Researched and validated new customer information
  • Created customer service location and billing hierarchies
  • Maintained and processed customer data in information data processing environment
  • Researched and validated customer information with ERCOT, the USPS, and Transmission Distribution Service Providers
  • Performed quality checks (Q&A) on data entry of co-workers and provided feedback
  • Performed detailed analysis on key trends
  • Developed and improved business processes to maximize satisfaction with internal and external customers
  • Participated in continuous process improvements to increase operational efficiency and effectiveness
  • Effectively communicated with management regarding new clients
  • Participated in regular meetings with management to assess, identify, and implement improvements

Student

Houston Community College Foundation
Houston, TX
08.2011 - 01.2013
  • Maintained schedule of class assignments to meet deadlines
  • Planned and completed group projects, working smoothly with others
  • Used student resources and asked professors, assistants, dean and other leaders for support
  • Prepared reports, presentations and articles using Microsoft Word and PowerPoint
  • Balanced school with extracurricular activities and built social connections for personal and professional growth

Education

Political Science and Government

Prairie View A & M University
Prairie View, TX

Associate of Science - Liberal Arts And Sciences

Houston Community College
Houston, TX

Skills

  • Schedule Management
  • Customer Management
  • Forecasting
  • Problem-Solving
  • Verbal and Written Communication
  • Quality Assurance
  • Task Prioritization
  • Flexible and Adaptable
  • Project Coordination
  • Microsoft Office
  • Attention to Detail
  • Time Management
  • Continuous Improvement
  • Decision Making
  • Planning and Execution
  • Project Lifecycle

Timeline

Lead Project Coordinator

ePlus Technology
02.2014 - Current

TPV Analyst

Direct Energy
02.2013 - 02.2014

Student

Houston Community College Foundation
08.2011 - 01.2013

Political Science and Government

Prairie View A & M University

Associate of Science - Liberal Arts And Sciences

Houston Community College
Sheila Williams