SHEILA KURBATOFF
Canyon Lake,California
Summary
Directed operations in luxury real estate and hair salon industries with a focus on general management and P&L oversight. Cultivated strong client relationships through strategic negotiation and communication. Championed marketing initiatives that drove business growth and operational efficiency.
Overview
20
20
years of professional experience
Work History
General Manager
JC PENNEY HAIR SALONS
01.2018 - Current
- Full P&L responsibility for two JC Penney salons with 46 stylists and a combined revenue of $80,000/month.
- Hire, train, manage and motivate all stylists.
- Purchase all products, retail product pricing, inventory management, cash banks, financial reports, maintenance and security.
- Industry leader in color, cuts, hair extensions and custom customer requests.
Residential Real Estate Agent
BERKSHIRE HATHAWAY
01.2018 - Current
- Fully mature residential real estate agent representing buyers and sellers.
- Knowledgeable in all federal and state real estate laws; total fiduciary accountability and effective marketing techniques.
- Superior negotiating skills, excellent interpersonal skills and trustworthiness.
Residential Real Estate Agent
LUXIERGE REAL ESTATE
01.2016 - 01.2018
- Guided clients through the selling and purchasing processes of residential properties.
- Assisted in writing and submitting offers while facilitating communication with clients, escrow, and lenders. Supported contract preparation and collaborated with vendors, inspectors, and building departments.
- Oversaw property management and leasing operations to enhance tenant satisfaction.
Regional Sales Manager
BSG SALLY BEAUTY
01.2013 - 01.2016
- Regional sales responsibility for 200 active salons, selling a complete line of full-service hand tools and wet-line products and cosmetics.
- Grew under-performing territory from 168 accounts to 300 in three-year period.
- Developed sales, marketing, promotion and educational plans by product and customer history.
- Established trusted relationships with customers; cold-called to generate new customers.
- Assessed needs of customers / prospects to qualify buying timelines, budgets and processes.
- Assisted salons in development, implementation and tracking for all promotions and sales programs.
Studio / Operations Manager
DIPLOMA ARTWORKS
01.2010 - 01.2014
- Responsible for office administration, accounting and payroll.
- Managed four warehouse employees.
- Oversaw shipping and receiving; purchased all materials.
- Interviewed, hired and trained staff.
- (Ted Crane, Artist)
Owner / Stylist
RUMORS SALON & SPA (currently Hudson)
01.2006 - 01.2010
- Full-service salon and day spa with 17 stylists and 2 estheticians.
- Greeted customers; developed rapport and long-term relationships; resolved issues and conflicts.
- Conducted meetings, resolved concerns, disciplined and terminated and oversaw continuing education.
- Developed relationships with product sales representatives; made decisions on and purchased products.
- Booked and coordinated weddings, special events and charity fundraisers and services.
- Performed administrative tasks: completed schedules, processed transactions, opening/closing.
- Processed payroll and completed financial accounting.
Education
Technical - Business Management
Allied University
Aliso Viejo01.2016
Technical - Cosmetology
James Albert School of Cosmetology
Costa Mesa06.1999
High School Diploma -
Newport Harbor High School
Newport Beach06.1996
Skills
- Facilitated high-stakes negotiations to achieve optimal outcomes for stakeholders
- Guided team members through exemplary conduct to foster a collaborative environment
- Fostered strong, long-term client relationships to support business growth
- Achieved outstanding results through strategic planning and execution
- Utilized advanced communication skills to enhance team interactions and project outcomes
- Developed and refined technical skills to support innovative solutions
- Focused on delivering measurable results to enhance overall performance
- Led training initiatives to develop team capabilities and foster a culture of continuous improvement Guided individuals in setting and reaching their personal and professional objectives Inspired participants to maximize their potential through effective motivation techniques
- Developed and executed strategic marketing initiatives aimed at driving customer engagement and loyalty
Timeline
General Manager
JC PENNEY HAIR SALONS
01.2018 - Current
Residential Real Estate Agent
BERKSHIRE HATHAWAY
01.2018 - Current
Residential Real Estate Agent
LUXIERGE REAL ESTATE
01.2016 - 01.2018
Regional Sales Manager
BSG SALLY BEAUTY
01.2013 - 01.2016
Studio / Operations Manager
DIPLOMA ARTWORKS
01.2010 - 01.2014
Owner / Stylist
RUMORS SALON & SPA (currently Hudson)
01.2006 - 01.2010
Technical - Business Management
Allied University
Technical - Cosmetology
James Albert School of Cosmetology
High School Diploma -
Newport Harbor High School