Sheila C. McNally

• Developed relationships with clients and potential clients to improve business growth
• Negotiate discounts, terms of sales, service and pricing agreements with C-suites
• Collaborated with Regional Sales Managers to make strategic sales decisions
• Built relationships with customers and community to promote long term business growth
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base
• Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
• Works with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions
• Selected correct products based on customer needs, product specifications and applicable regulations
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
• Presented professional image consistent with company's brand values
• Maintained current knowledge of evolving changes in marketplace
• Contributed to team objectives in fast-paced environment
• Achieved company defined sales goals and KPI's
• Built diverse and consistent sales portfolio

Delivering the Purple Promise to make every experience outstanding

Supported the International facilitator in training new hires

• Work Experience Prior to FedEx
• Built and strengthened relationships with new and existing accounts to drive profitable revenue growth in the transportation Industry
• Successfully sold Full and LTL truck loads for reputable large nationwide companies