Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sheily Fouz

Coral Gables

Summary

Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Host

Jaguar Restaurant
12.2024 - 07.2025
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation systems to optimize seating arrangements.
  • Communicated daily specials and menu items to patrons effectively.
  • Assisted servers by coordinating table assignments and guest flow.

Front Desk Agent

Snatched Plastic Surgery
01.2023 - 12.2024
  • Managed guest check-ins and check-outs efficiently, ensuring a smooth experience.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Coordinated room assignments and maintained accurate reservation records using property management software.
  • Assisted with billing processes, verifying charges and handling payment transactions effectively.

Education

Bachelor of Science - Pediatric Nursing

Miami Dade College
Miami, FL
05-2027

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Host

Jaguar Restaurant
12.2024 - 07.2025

Front Desk Agent

Snatched Plastic Surgery
01.2023 - 12.2024

Bachelor of Science - Pediatric Nursing

Miami Dade College

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