Sheina Heusner
Bronx,NY
Summary
Certified phlebotomist and dedicated member of Emergency response/non-emergency transports as an Emergency Medical Technician for over 3 years. Passionate Medical service provider who is able to remain calm under severe circumstances, while reacting swiftly to emergency situations and ensuring all patients receive the care and treatment that is necesary.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Logistics Supervisor
RCA
Fresh Meadows, NY
04.2023 - Current
- Assigning vehicles and equipment using online scheduling website.
- Making sure each ambulance truck is fully compliant with DOH and form 800 standards during shift tours.
- Coaching, counseling and disciplining over 50 employees as needed by enforcing policies and procedures.
- Assisting with new hire orientations and trainings.
- Effectively perform and monitor inventory control along with cycle counts, Balancing demand and timely replenishment.
- Provided smooth operations by maintaining communication with supervisors of other departments and assisting my direct supervisor in daily operations.
- Assisting and resolving problems with road crews that have issues that arise throughout the day such as equipment malfunction, lift assists, or issues with any patients.
EMT Manager
Icrowd
01.2021 - Current
- Trained to work in extremely busy and demanding environments while managing multiple patients
- Overseeing event site making sure no participants needs medical attention
- Ensuring availability of treatment information by retrieving and updating patient records
- Comforting patients by anticipating anxieties and effectively answering questions.
Scheduling Manager
MEDRITE URGENT CARE
Manhattan, NY
01.2021 - 04.2022
- Develop strong interdepartmental teamwork to meet the needs of the patients and physicians.
- Update patient information including contact information in system.
- Optimizing provider schedules and patient satisfaction with efficient scheduling.
- Monitor patient services while also managing a staff of 150 people on a daily basis.
- Working with all staff to complete weekly schedules and making sure all staff were within availability, resolving all requests for time off and vacation time
EMT
CITYWIDE MOBILE RESPONSE
03.2020 - 01.2022
- Treating patients at the scene, en route to the hospital and in a pre-hospital care in accordance with the NYS protocols
- Performed basic life support, including CPR and airway management.
- Provided emotional support to patients and their families during medical emergencies.
- Managed multiple tasks simultaneously while maintaining composure under pressure.
- Communicated with dispatchers regarding updates on location, estimated time of arrival, and any special needs of the patient.
- Assessed patients' conditions during transport and communicated findings to healthcare staff upon arrival at hospital.
- Ensure that my ambulance was fully 800 and met all DOH requirements daily.
Phlebotomist ( Independent Contact )
Speedy Sticks
01.2021 - 10.2021
- Covid-19 testing via rapid, pcr and blood drawing tests.
- Followed all safety protocols when handling hazardous materials.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Technological skills, such as using word processing and spreadsheet programs to track data.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
COVID-19 Vaccine Administration
Best Practice Medicine x FEMA
04.2021 - 06.2021
- Drew up vaccines according to manufacturer’s instructions and administering them using safe and proper techniques.
- Using a system of double checks to ensure accuracy of patient and vaccine information.
- Checking each patient in and make sure their information is accurate prior to administering vaccine.
- Monitoring patients during and after vaccine is given to them.
Education
Medical Assisting
New Age Training - Medical Assistant
Manhattan06-2023
Phlebotomy -
Pheonix Nurse Aid Training Center
Brogan, OR03-2021
Emergency Medical Technician - Emergency Care
Code One
Bronx, NY02-2020
Some College (No Degree) - Criminal Justice
BMCC
ManhattanSkills
- Decision making and conflict resolution
- Microsoft word/ excel/ PowerPoint
- EMT Experience for 3 years
- Experience Administering Injections
- Patient Care/Critical Care Experience
- Phlebotomy skills, administering vaccines and drawing blood
Certification
- Medical Assistant
- EMT-B
- Phlebotomy
Timeline
Logistics Supervisor
RCA
04.2023 - Current
COVID-19 Vaccine Administration
Best Practice Medicine x FEMA
04.2021 - 06.2021
EMT Manager
Icrowd
01.2021 - Current
Scheduling Manager
MEDRITE URGENT CARE
01.2021 - 04.2022
Phlebotomist ( Independent Contact )
Speedy Sticks
01.2021 - 10.2021
EMT
CITYWIDE MOBILE RESPONSE
03.2020 - 01.2022
Medical Assisting
New Age Training - Medical Assistant
Phlebotomy -
Pheonix Nurse Aid Training Center
Emergency Medical Technician - Emergency Care
Code One
Some College (No Degree) - Criminal Justice
BMCC
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