Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheint'a Poplar

Katy

Summary

Healthcare Administration processional with over 21 years of experience in patient care support, discharge planning assistant, and healthcare coordination. Adept at utilizing customer service, medical records management, and care planning skills to enhance patient outcomes and streamline healthcare operations. Committed to fostering a collaborative environment to promote quality patient care and effective team communication.

Overview

17
17
years of professional experience

Work History

Home Delivered Meal Assessor

Valley Area Agency on Aging
05.2023 - 06.2025
  • Assess client eligibility for meals programs, enhancing care plans and client satisfaction.
  • Coordinate service, leading to measurables improvement in client well-being.
  • Conduct assessment addressing nutritional and social needs ensuring effective support.

Discharge Planner/ Case Manager Assistant

Ascenison Genesys
07.2008 - 05.2023
  • Communicated discharged plan to patients and teams, ensuring smooth transitions and clarity.
  • Schedule post discharge appointments.
  • Performed clerical tasks, aiding department operations and maintaining administrative support.
  • Coordinated post-discharge plans, ensuring seamless transitions for patients into community resources.

Nursing Assistant

Ascension Genesys Hospital
07.2008 - 05.2023
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Collaborated with healthcare team to develop and implement patient care plans.
  • Maintained clean and safe patient environments following infection control protocols.

Education

Healthcare Administration

University of Michigan, Flint
Flint, MI
05-2013

Associate of Science - General Studies

Charles Stewart Mott Community College
Flint, MI
05-2009

Skills

  • Records maintenance
  • Assertiveness
  • Structural assessment
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Multitasking skills

Timeline

Home Delivered Meal Assessor

Valley Area Agency on Aging
05.2023 - 06.2025

Discharge Planner/ Case Manager Assistant

Ascenison Genesys
07.2008 - 05.2023

Nursing Assistant

Ascension Genesys Hospital
07.2008 - 05.2023

Healthcare Administration

University of Michigan, Flint

Associate of Science - General Studies

Charles Stewart Mott Community College