Shekemah Wright
North Las Vegas,NV
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Worcester County Developmental Center
Newark, MD
10.2018 - 04.2024
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
American Job Center
Front Desk Executive & Administration
Salisbury, MD
04.2021 - 07.2023
- Managed daily office operations, including scheduling appointments and managing incoming calls.
- Prepared and processed documents such as invoices, reports, memos and correspondence.
- Organized and maintained filing systems both electronically and manually.
- Assisted with the preparation of presentations for meetings, conferences and other events.
- Ordered supplies and equipment as needed.
- Performed data entry duties to update client information in databases.
- Resolved customer complaints in a timely manner.
Support Manager
Walmart
Jefferson City, MO
01.2008 - 11.2016
- Developed and maintained store policies and procedures.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Recruited, trained and managed a team of 20+ employees.
- Coordinated stock replenishment processes as needed based on sales trends.
Education
GED -
Delaware Technical And Community College - Owens
Georgetown, DESkills
- Collaboration
- Precision Measurement
- Stress Tolerance
- Production Scheduling
Affiliations
Community Liaison, Travel, Yoga, Therapeutic Sounds
Accomplishments
Perfect Attendants, Time Management
Certification
CPR -2024, DOT-2020
References
References available upon request.
Timeline
American Job Center
Front Desk Executive & Administration
04.2021 - 07.2023
Direct Support Professional
Worcester County Developmental Center
10.2018 - 04.2024
Support Manager
Walmart
01.2008 - 11.2016
GED -
Delaware Technical And Community College - Owens
CPR -2024, DOT-2020
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