Shekinah Abraham
Hempstead,NY
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service and creating pleasant work environment for staff. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Hostess
Dave and Jerrys Island Steakhouse
01.2019 - 05.2021
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Increased table turnover rate by effectively managing seating arrangements and guest
- Fostered a positive work atmosphere, promoting open communication between staff and management.
Barista
Cruz Bay Landing
05.2021 - 08.2024
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of the business.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Resident Success Representative
Hofstra University
09.2022 - 10.2023
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- The program effectively tracks the flow of residents and guests who enter the residence halls, and ultimately creates an atmosphere of community and engagement.
Bookkeeping Intern
Unique Bookkeeping
05.2024 - 08.2024
- Gained hands-on experience in Quickbooks and various software programs, increasing proficiency and expanding technical skill set.
- Assisted in preparing comprehensive reports summarizing data analysis findings
- Supported month-end closing activities, ensuring timely and accurate reporting of financial results.
- Enhanced financial accuracy by tracking funds, preparing deposits, and conducting thorough account reconciliations
Education
BBA -
Hofstra University
Hempstead, NY12.2025
High School Diploma -
Gifft Hill School
St. John, USVI05.2021
Skills
Skilled in Excel
Detail Oriented
Complex Problem-Solving
Judgment and Decision Making
Timeline
Bookkeeping Intern
Unique Bookkeeping
05.2024 - 08.2024
Resident Success Representative
Hofstra University
09.2022 - 10.2023
Barista
Cruz Bay Landing
05.2021 - 08.2024
Hostess
Dave and Jerrys Island Steakhouse
01.2019 - 05.2021
BBA -
Hofstra University
High School Diploma -
Gifft Hill School
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