Shekinah Abraham
Hempstead,NY
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service and creating pleasant work environment for staff. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Hostess
Dave and Jerrys Island Steakhouse
St. John, USVI
01.2019 - 05.2021
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Increased table turnover rate by effectively managing seating arrangements and guest
- Fostered a positive work atmosphere, promoting open communication between staff and management.
Barista
Cruz Bay Landing
St. John, USVI
05.2021 - 08.2024
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of the business.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Resident Success Representative
Hofstra University
Long Island, NY
09.2022 - 10.2023
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- The program effectively tracks the flow of residents and guests who enter the residence halls, and ultimately creates an atmosphere of community and engagement.
Bookkeeping Intern
Unique Bookkeeping
St. John, USVI
05.2024 - 08.2024
- Gained hands-on experience in Quickbooks and various software programs, increasing proficiency and expanding technical skill set.
- Assisted in preparing comprehensive reports summarizing data analysis findings
- Supported month-end closing activities, ensuring timely and accurate reporting of financial results.
- Enhanced financial accuracy by tracking funds, preparing deposits, and conducting thorough account reconciliations
Education
BBA -
Hofstra University
Hempstead, NY12.2025
High School Diploma -
Gifft Hill School
St. John, USVI05.2021
Skills
Skilled in Excel
Detail Oriented
Complex Problem-Solving
Judgment and Decision Making
Timeline
Bookkeeping Intern
Unique Bookkeeping
05.2024 - 08.2024
Resident Success Representative
Hofstra University
09.2022 - 10.2023
Barista
Cruz Bay Landing
05.2021 - 08.2024
Hostess
Dave and Jerrys Island Steakhouse
01.2019 - 05.2021
BBA -
Hofstra University
High School Diploma -
Gifft Hill School