Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shekinah Edwards

Montgomery

Summary

Dynamic Patient Care Technician with experience at Jackson Hospital and Clinic, excelling in emergency response and effective communication. Proven ability to monitor vital signs and provide compassionate support, ensuring patient safety and comfort. Skilled in EKG administration and specimen collection, fostering collaboration within healthcare teams to enhance patient outcomes.

Overview

5
5
years of professional experience

Work History

Patient Care Technician

Jackson Hospital and Clinic
Montgomery
10.2023 - Current
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Provided direct patient care and assistance to healthcare team members.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Helped create a safe environment by following infection control policies.
  • Provided emotional support to patients and their families during difficult times.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Restocked unit frequently with necessary medical supplies.

Call Center Representative

Alorica
Montgomery
08.2020 - 07.2022
  • Processed orders, forms, applications, and requests accurately and efficiently.
  • Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
  • Communicated with associates in-store through chat
  • Maintained high levels of professionalism while interacting with customers via phone or email.

Education

Associate of Science - Nursing

Trenholm State Community College
Montgomery, AL

Skills

  • Patient care
  • EKG administration
  • Infection control
  • Effective communication
  • Emergency response
  • Specimen collection
  • Team collaboration
  • Customer service
  • Vital signs monitoring

Timeline

Patient Care Technician

Jackson Hospital and Clinic
10.2023 - Current

Call Center Representative

Alorica
08.2020 - 07.2022

Associate of Science - Nursing

Trenholm State Community College
Shekinah Edwards
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