Shekinah McCreary
Auburn
Summary
Dynamic Enrollment Specialist with a proven track record at The Big Blue Marble Academy, excelling in exceptional communication and documentation management. Streamlined enrollment processes, enhancing user experience and compliance. Recognized for superior customer service and effective conflict resolution, fostering collaboration and efficiency in educational settings.
Overview
12
12
years of professional experience
Work History
Enrollment Specialist
The Big Blue Marble Academy
01.2020 - 03.2025
- Updated, entered, and reviewed customer data.
- Communicated effectively via telephone, email and text
- Streamlined the enrollment process for increased efficiency and enhanced user experience.
- Managed accurate recordkeeping of student information and application documents, ensuring compliance with regulations.
- Enhanced customer service by promptly addressing inquiries and resolving issues in a timely manner.
- Conducted comprehensive applicant interviews to determine eligibility and fit for specific programs.
Assistant Director
Greater Peace Child Develpment Center
04.2015 - 12.2019
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Mentored new teachers through observation, feedback, and professional development opportunities.
Assistant Teacher
The Growing Room
07.2013 - 04.2015
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Education
High School Diploma -
Sultana High School
Hesperia, CA05-2006
Skills
- Exceptional communication
- Documentation management
- Reporting and analytics
- Customer service expertise
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved daily tasks by completing actions to take with accuracy and efficiency.
Languages
Spanish
Limited Working
Timeline
Enrollment Specialist
The Big Blue Marble Academy
01.2020 - 03.2025
Assistant Director
Greater Peace Child Develpment Center
04.2015 - 12.2019
Assistant Teacher
The Growing Room
07.2013 - 04.2015
High School Diploma -
Sultana High School
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