Shekinah Tripp
Smithfield Nc,Nc
Summary
Hard working employee , willing to try new things and face a challenge everyday i come to work.
Overview
7
7
years of professional experience
Work History
City Carrier Assistant
USPS, United States Postal Service
12.2023 - Current
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Employed GPS and other navigational tools to find shortest routes to locations.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Planned and cased mail in sequence of delivery for designated route.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Worked closely with other employees in mail office and handled various administrative tasks.
- Safely operated postal vehicles for transportation of mail between facilities, adhering to traffic laws and regulations.
Conselour
School For The Deaf And Blind
02.2020 - 12.2023
- Educated clients on available community resources, fostering a sense of empowerment and selfsufficiency.
- Communicated regularly with other professionals involved in the client''s care for coordinated service delivery efforts.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Contributed to a supportive work environment by sharing knowledge, resources, and new findings within the counseling field.
- Supported individuals dealing with mental health and emotional issues.
- Adapted counseling techniques to best suit individual needs of each client.
- Worked closely with families to support clients in their recovery process and strengthen relationships among family members.
Online Personal Shopper
Walmart
01.2020 - 08.2020
- Being a personal shopper I picked the customers groceries as they were mine made sure there was dated bread correctly and milk and nothing was broken to satisfy the customers
- As if they were my groceries
Cashier
Tacobell
02.2018 - 07.2020
- I welcomed people into the restaurant by speaking, and always made sure the customer was satisfied
- Assisted customers with locating items, answering questions and providing direction and service
- Greeted all customers and provided prompt and friendly service
Education
High School Diploma -
Garner magnet senior High School
Garner, Nc06.2020
Skills
- Communication
- Positive Attitude
- Respect
- Responsibility
- Willing to Learn
- Keeping Proper Composure
Volunteer Experience
I did 2 years of internship in my parenting childcare development class working with kids in elementary school.
Languages
English
Full Professional
Timeline
City Carrier Assistant
USPS, United States Postal Service
12.2023 - Current
Conselour
School For The Deaf And Blind
02.2020 - 12.2023
Online Personal Shopper
Walmart
01.2020 - 08.2020
Cashier
Tacobell
02.2018 - 07.2020
High School Diploma -
Garner magnet senior High School
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