Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shektia Hutchinson

Atlanta,GA

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Manger

Dollar General Store
03.2021 - 04.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Assistant Store Manager

Dollar General Store
01.2020 - 04.2021
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.

Shift Manager/Key Holder

McDonald's Restaurant
05.2014 - 09.2017
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Trained and mentored new employees.
  • Opened and closed store [Number] days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Processed cash, credit, debit, and check payments.

Education

High School Diploma -

D.M.THERRELL HIGH
3099 PANTHER TRAIL
05.2000

Skills

  • Microsoft Access
  • Veritas NetBackup
  • Time Management
  • Sales Activities
  • Microsoft Internet Explorer
  • Inventory Management

Certification

  • [Area of certification] Training - [Timeframe]
  • Certified SAFE SERVE, MCDONALDS - [Timeframe]

Timeline

Store Manger

Dollar General Store
03.2021 - 04.2023

Assistant Store Manager

Dollar General Store
01.2020 - 04.2021

Shift Manager/Key Holder

McDonald's Restaurant
05.2014 - 09.2017

High School Diploma -

D.M.THERRELL HIGH

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Shektia Hutchinson