Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelbe Serrano

Summary

Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Reliable shift supervisor bringing several years of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels.

Overview

14
14
years of professional experience
2017
2017
years of post-secondary education

Work History

CNA

Artesian Nursing Home
Sulphur
05.2020 - 04.2025

Shift Manager

Chickasaw Nation Department Of Health
Sulphur
01.2019 - 05.2020
  • Supervised daily operations, ensuring compliance with health regulations and enhancing patient care quality across departments.
  • Managed staff schedules and training programs, improving team efficiency and fostering a collaborative work environment.
  • Implemented process improvements that streamlined workflows, resulting in increased service delivery and operational efficiency.

Shift Supervisor

Braums Ice Cream And Dairy
Sulphur
05.2011 - 11.2017
  • Provided on-the-job training to new staff members.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.

Education

Sulphur High School
Sulphur, OK

Skills

  • Patient care
  • Vital signs monitoring
  • Medication administration
  • Documentation accuracy
  • Time management
  • Medication assistance

Timeline

CNA

Artesian Nursing Home
05.2020 - 04.2025

Shift Manager

Chickasaw Nation Department Of Health
01.2019 - 05.2020

Shift Supervisor

Braums Ice Cream And Dairy
05.2011 - 11.2017

Sulphur High School
Shelbe Serrano