Summary
Overview
Work History
Education
Skills
Hobbies
Accomplishments
Timeline
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Shelbi Albert

Nashville,TN

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

5
5
years of professional experience

Work History

Bartender

Margaritaville Hotel Nashville
Nashville, TN
11.2023 - Current
  • Prepared and served a variety of beverages in high-volume settings.
  • Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
  • Engaged with guests to provide exceptional customer service and enhance their experience.
  • Collaborated with team members to streamline operations during peak hours.
  • Developed drink recipes that contributed to unique beverage offerings at the hotel bar.
  • Trained new staff on proper bartending techniques and customer service protocols.
  • Demonstrated adaptability by quickly learning new menu items and seasonal specials.

Bartender

Mockingbird
Nashville, TN
05.2022 - 01.2023
  • Crafted and served beverages, ensuring consistency in quality and presentation.
  • Managed inventory levels, replenishing stock as needed to maintain operational efficiency.
  • Provided exceptional customer service, enhancing guest experiences through attentive interactions.
  • Collaborated with team members to streamline workflow during peak hours, improving service speed.

Senior Bartender

Park Cafe
Nashville, TN
02.2021 - 2023
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Consulted with managers to organize special events and promotions.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Closed out cash register and prepared cashier report at close of business.
  • Developed new signature cocktails to support bar marketing brand and increase profits.

Education

Associate of Arts - Marketing Management And Research

Roosevelt University
Chicago, IL

Skills

  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Responsible alcohol service
  • Handling difficult customers
  • Cash register operation
  • Menu memorization
  • Social perceptiveness
  • Allergy awareness

Hobbies

Getting outside for nice walks with my 6 month old, traveling, trying new food, live music, dogs, bad movies

Accomplishments

    Timeline

    Bartender

    Margaritaville Hotel Nashville
    11.2023 - Current

    Bartender

    Mockingbird
    05.2022 - 01.2023

    Senior Bartender

    Park Cafe
    02.2021 - 2023

    Associate of Arts - Marketing Management And Research

    Roosevelt University