Shelbi Barnes
Lexington,KY
Summary
Dynamic manager with a proven track record at Lees Famous Recipe, excelling in customer service and team leadership. Enhanced service quality through effective conflict resolution and strategic planning, achieving high customer satisfaction. Skilled in inventory management and fostering a positive team environment, ensuring operational excellence and productivity.
Overview
3
3
years of professional experience
Work History
Manager
Lees Famous Recipe
Greensburg
03.2023 - 01.2026
Oversaw daily cash register operations, including opening and closing procedures. Guided team members to ensure task completion and productivity. Resolved customer complaints to enhance service quality. Maintained a clean and organized workspace. Managed cash deposits to ensure financial accuracy.
Online Pickup and Delivery
Walmart
Campbellsville, KY
05.2025 - 12.2025
Achieved high customer satisfaction through efficient online order fulfillment. Improved order dispensing processes, resulting in faster service delivery. Enhanced inventory accuracy by effectively managing returns. Increased product visibility through strategic aisle zoning. Resolved customer inquiries and concerns, contributing to a positive shopping experience. Maintained a clean store environment, fostering a welcoming atmosphere.
Education
High School Diploma -
Penn Foster High School
Scranton, PA05.2024
Skills
Customer service
Team leadership
Time management
Decision-making
Staff training and development
Task delegation
Goal setting
Strategic planning
Documentation and reporting
Conflict resolution
Clear communication
Safety procedures
Coaching and mentoring
Inventory management
Teamwork and collaboration
Problem resolution
Positive attitude
Adaptability and flexibility
Attention to detail
Multitasking
Organizational skills
Timeline
Online Pickup and Delivery
Walmart
05.2025 - 12.2025
Manager
Lees Famous Recipe
03.2023 - 01.2026
High School Diploma -
Penn Foster High School