Summary
Overview
Work History
Education
Skills
Timeline
Manager

Shelbi Barnes

Lexington,KY

Summary

Dynamic manager with a proven track record at Lees Famous Recipe, excelling in customer service and team leadership. Enhanced service quality through effective conflict resolution and strategic planning, achieving high customer satisfaction. Skilled in inventory management and fostering a positive team environment, ensuring operational excellence and productivity.

Overview

3
3
years of professional experience

Work History

Manager

Lees Famous Recipe
03.2023 - 01.2026

Oversaw daily cash register operations, including opening and closing procedures. Guided team members to ensure task completion and productivity. Resolved customer complaints to enhance service quality. Maintained a clean and organized workspace. Managed cash deposits to ensure financial accuracy.

Online Pickup and Delivery

Walmart
05.2025 - 12.2025

Achieved high customer satisfaction through efficient online order fulfillment. Improved order dispensing processes, resulting in faster service delivery. Enhanced inventory accuracy by effectively managing returns. Increased product visibility through strategic aisle zoning. Resolved customer inquiries and concerns, contributing to a positive shopping experience. Maintained a clean store environment, fostering a welcoming atmosphere.

Education

High School Diploma -

Penn Foster High School
Scranton, PA
05.2024

Skills

Customer service

Timeline

Online Pickup and Delivery

Walmart
05.2025 - 12.2025

Manager

Lees Famous Recipe
03.2023 - 01.2026

High School Diploma -

Penn Foster High School
Shelbi Barnes