Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shelbie Pettyjohn

OSKALOOSA,IA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Lead

Taco Bell
04.2021 - Current
  • Improved team efficiency by implementing new scheduling and task management strategies.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Streamlined inventory management processes to reduce waste and increase profitability.
  • Collaborated with management to develop strategies for improving overall store operations.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.

Sales Associate

Walamrt
04.2020 - 04.2021
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

Certification of Completion - EMT

Indian Hills Community College
Ottumwa, IA
05.2023

Skills

  • Work Delegation
  • Performance Improvement
  • Staff Motivation
  • Conflict Resolution
  • Workplace Safety
  • Problem-solving abilities
  • Task prioritization
  • Adaptability and flexibility
  • Interpersonal Skills

Certification

BLS certification acquired November 9, 2022.

Child Abuse Mandatory Reporter acquired March 5, 2023.

Dependent Adult Abuse acquired March 5, 2023.

Timeline

Shift Lead

Taco Bell
04.2021 - Current

Sales Associate

Walamrt
04.2020 - 04.2021

Certification of Completion - EMT

Indian Hills Community College

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Shelbie Pettyjohn