Driven leader with experience supervising restaurant operations and training new team members. Skilled in fostering teamwork and enhancing customer satisfaction through effective service protocols and strong multitasking abilities.
Work History
Wait Staff Member
4 Years 11 Months
Darden | 09.2021 - Current
Delivered exceptional customer service, ensuring positive dining experiences for guests.
Trained new team members on service protocols and menu knowledge to enhance performance.
Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Cultivated warm relationships with regular customers.
Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Shift Leader
8 Months
Smoothie King | 11.2020 - 07.2021
Supervised daily operations, ensuring smooth workflow and adherence to company standards.
Trained and mentored new team members on product knowledge and customer service techniques.
Managed inventory levels, reducing waste through effective stock rotation practices.
Implemented quality control measures to enhance product consistency and customer satisfaction.
Restaurant Hostess
Tokyo Harbor
Education
BBA - Marketing
The University of Texas At Tyler | Tyler, TX | 12.2026