Professional Summary
Overview
Work History
Education
Skills
Timeline

Shelbie Roth

Darden
Forney
2027
years of professional experience

Driven leader with experience supervising restaurant operations and training new team members. Skilled in fostering teamwork and enhancing customer satisfaction through effective service protocols and strong multitasking abilities.

Work History

Wait Staff Member

4 Years 11 Months
Darden | 09.2021 - Current
  • Delivered exceptional customer service, ensuring positive dining experiences for guests.
  • Trained new team members on service protocols and menu knowledge to enhance performance.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Cultivated warm relationships with regular customers.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

Shift Leader

8 Months
Smoothie King | 11.2020 - 07.2021
  • Supervised daily operations, ensuring smooth workflow and adherence to company standards.
  • Trained and mentored new team members on product knowledge and customer service techniques.
  • Managed inventory levels, reducing waste through effective stock rotation practices.
  • Implemented quality control measures to enhance product consistency and customer satisfaction.

Restaurant Hostess

Tokyo Harbor

Education

BBA - Marketing

The University of Texas At Tyler | Tyler, TX | 12.2026

High School Diploma

North Forney Highschool | Forney, TX | 05.2021

Skills

Customer service
Strong multitasking
Greeting guests
Active learning
Conflict resolution

Timeline

Wait Staff Member

Darden
09.2021 - CurrentRead More

Shift Leader

Smoothie King
11.2020 - 07.2021Read More

Restaurant Hostess

Tokyo Harbor
Read More

The University of Texas At Tyler

BBA from Marketing
Read More

North Forney Highschool

High School Diploma
Read More
Shelbie Roth