Shelbie Shelton
Southport,NC
Summary
Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures. As well as fixing the machines whenever possible if they break down. Such as the cash recycler and coin recyclers within the machine. Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
Southport, NC
06.2023 - Current
- Collected payments and provided accurate change.
- Greeted customers promptly and responded to questions.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Help fix the checkout machine whenever possible, so it can work efficiently.
- Monitored the performance of computer systems and networks to ensure the proper operation of the self-checkout machines.
Merchandise Stocker
Biglots
Southport, NC
07.2021 - 06.2023
- Replenished items to maintain stock availability.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Operated forklift and pallet jack to transport heavy loads.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Palletized merchandise for easy movement to sales floor locations.
- Updated product labels to reflect accurate pricing.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Education
Associate of Applied Science -
Brunswick Community College
Bolivia, NC05-2025
Skills
- Product restocking
- Returns processing
- Purchase assistance
- Liquor law compliance
- Empathy and patience
- Cash register operation
- Attention to detail
- Multitasking and organization
- Team building
- JavaScript coding
- HTML5 and JavaScript
- JavaScript programming language
- C, JHDL, python, and javascript expert
- Basic Python knowledge
- CSS
Accomplishments
- Made the deans list one year at Brunswick community college
Certification
- compTIA
Languages
american sign language
Limited
Timeline
Cashier
Walmart
06.2023 - Current
Merchandise Stocker
Biglots
07.2021 - 06.2023
Associate of Applied Science -
Brunswick Community College
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