Shelby Adkins
Renton,Washington
Summary
Support professional with a background in hospitality, event operations, and administrative assistance. Experienced in hands-on event setup and breakdown, front desk and customer service support, scheduling and record maintenance, and collaborative team environments. Comfortable working independently or as part of a team to support programs, events, and behind-the-scenes operations in organized, people-centered settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Events Intern
Kittitas Valley Event Center
02.2024 - 05.2024
Assisted with Event Setup, Breakdown, & Cleaning of Event Halls Before & After Events
Provided Customer Service to Attendees & Managed Incoming Calls & In-Person Inquiries, Documenting Messages for Staff to Follow-up
Created Basic Event Signage, Social Media Posts, & Badges Using Canva
Assisted with Community Outreach Through Flyer Distribution Using a Company Vehicle
Reviewed & Transferred Three Years of Event Calendar Data to a New Website Platform
Audited Contact Lists for Accuracy, Correcting Spelling Errors & Updating Contact Information
Assisted with Record Maintenance by Reviewing & Organizing Archived Files
Daycare Assistant
Creative Kids Learning Center
04.2022 - 07.2022
Provided Classroom Support by Assisting Anywhere Needed Throughout the Day
Maintained Clean and Sanitary Play Spaces by Cleaning Toys, Surfaces, & Shared Areas
Supported Children During Their Meals by Distributing Food and Encouraging Orderly Routines
Assisted with Hygiene Tasks, Including Handwashing & Face Cleaning
Engaged with Children During Playtime & Reading Activities to Support Attention and Participation
Used Calm Communication to Help Resolve Peer Conflicts Among Kindergarten-aged Children
Responded to Minor Injuries by Providing Appropriate First Aid & Reassurance
Education
Bachelor of Science - Hospitality, Tourism, & Event Management
Central Washington University
Ellensburg, WA06-2025
High School Diploma -
St. John's School Guam
Tamuning, Guam 06-2019
Skills
Front desk operations support
Administrative assistance
Message Taking & Internal Communication
Data accuracy
Support for emotional development
Proficient in Google Docs, Sheets, and Slides
Calm conflict resolution
Microsoft Excel proficiency
Event preparation and disassembly
Basic graphic design using Canva
Community Outreach Support
Calendar management
Maintaining facility cleanliness
Certification
Adult CPR & AED Certification
Washington State Food Handler's Card
Valid Washington State Driver's License
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Events Intern
Kittitas Valley Event Center
02.2024 - 05.2024
Daycare Assistant
Creative Kids Learning Center
04.2022 - 07.2022
Bachelor of Science - Hospitality, Tourism, & Event Management
Central Washington University
High School Diploma -
St. John's School Guam