Shelby Baker
Flint
Summary
Compassionate and dedicated healthcare professional with over 10 years experience as a Certified Nursing Assistant, now a Licensed Practical Nurse. Known for building strong and trusting relationships with residents and families, maintaining calm under pressure ensuring safety and comfort in resident care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA
Lapeer County Medical Care Facility
09.2022 - Current
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments and care plan implementation for optimal health outcomes.
- Trained new staff on facility protocols and patient care techniques, enhancing team efficiency and service quality.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Receptionist
Groomingdales Pet Grooming
01.2020 - 09.2022
- Managed front desk operations, ensuring efficient appointment scheduling and customer flow.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate records of grooming appointments and client information in management software.
- Coordinated communication between clients and groomers to optimize service delivery.
- Monitored inventory levels of grooming supplies, placing orders as needed to ensure availability.
- Handled cash transactions and maintained sales and payments records accurately.
CNA
Regency At Grand Blanc
07.2017 - 12.2019
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
No Degree - Licensed Practical Nurse
St Clair County Community College
Port Huron, MI12-2025
GED -
Kentucky Adult Education
Lebanon12-2012
Skills
- Patient care
- Vital signs monitoring
- Infection control
- Time management
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Basic life support
- Emotional support
- Complex Problem-solving
- Critical thinking
- Valid Michigan driver's license
Certification
- CNA - Certified Nurse Assistant
- Implicit Bias Training - October 2025
- Human Trafficking Training - October 2025
- BLS - December 2024
- Mental Health First Aid - December 2024
- NIHH Stroke Certification - July 2025
Timeline
CNA
Lapeer County Medical Care Facility
09.2022 - Current
Receptionist
Groomingdales Pet Grooming
01.2020 - 09.2022
CNA
Regency At Grand Blanc
07.2017 - 12.2019
No Degree - Licensed Practical Nurse
St Clair County Community College
GED -
Kentucky Adult Education