Shelby Barker
Columbus,GA
Summary
Demonstrated diligence and strong work ethic in tackling challenges.
Assisted in diverse tasks while maintaining a commitment to honesty and fairness.
Supported team operations by enhancing communication and multi-tasking capabilities.
Diligent Desired Position with comprehensive background in dental assisting. Successfully supported dental procedures and ensured patient comfort, contributing to improved practice efficiency. Demonstrated competence in sterilization techniques and patient record management, consistently maintaining high standards of care.
Overview
7
7
years of professional experience
Work History
Dental Assistant
South Eastern Dental Center
Hamilton, GA
04.2025 - Current
- Executed four-handed dentistry techniques to enhance efficiency and patient care during procedures.
- Achieved 5-star certification as a dental assistant, demonstrating exceptional skills and commitment to patient
- Assisted in patient intake and preparation for dental procedures, ensuring comfort and efficiency.
- Maintained sterilization protocols for instruments and equipment, adhering to health regulations.
- Managed appointment scheduling and patient follow-ups to enhance clinic workflow.
- Educated patients on post-procedure care and oral hygiene practices for improved outcomes.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility
Office Manager
Peachtree Properties Management
Columbus , GA
11.2023 - 02.2025
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Maintained confidential records relating to personnel matters.
- Created and managed budgets for travel, training, and team-building activities.
- Managed office inventory and placed new supply orders.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Managed office budget to handle inventory, postage and vendor services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Patient Access Representative
Saint Francis Heart Hospital
05.2023 - 10.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Providing excellent customer service by promptly answering patient inquiries.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Addressed bad debts in line with set protocols.
- Coordinated patient's care by facilitating caregiver access to medical home providers and resources to meet patient needs.
- Contacted patients on annual renewal dates to offer assistance.
- Greeted and assisted patients with check-in procedures.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Helped address client complaints through timely corrective actions and appropriate referrals.
- Followed document protocols to safeguard confidentiality of patient records.
Key holder
Miles to go too
05.2019 - 05.2023
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Managed customer needs and delegated tasks to employees for optimal coverage.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Education
High School Diploma -
Harris County High School
Harris county11.2021
Skills
- Customer service
- Food service
- Communication skills
- Time management
- Patient education
- Scheduling coordination
- Office management
- Clinic experience
- Billing
- Bookkeeping
- Organizational skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Treatment room setup
- Sterilization techniques
- Appointment scheduling
- Electronic charting
- Oral surgery
- OSHA regulations
- HIPAA compliance
Timeline
Dental Assistant
South Eastern Dental Center
04.2025 - Current
Office Manager
Peachtree Properties Management
11.2023 - 02.2025
Patient Access Representative
Saint Francis Heart Hospital
05.2023 - 10.2023
Key holder
Miles to go too
05.2019 - 05.2023
High School Diploma -
Harris County High School