Shelby Bickford
Phoenix,AZ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Quick learner and successful in building relationships with coworkers and customers.
Overview
6
6
years of professional experience
Work History
Route Specialist
Transformco
01.2024 - Current
- Answered calls and texts from technicians and completed the request in a timely manner.
- Enhanced route efficiency by analyzing and optimizing daily routes.
- Creating and correcting work orders.
Dental Assistant
Aspen Dental
07.2021 - 12.2023
- Performed "Hand-offs" for every patient
- Performed general chair-side duties for general dentistry and oral surgery.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Communicated daily with patients on what they needed as well as what to do to help fix the issue.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Monitored patient comfort and safety during dental procedures.
Department Manager
McDonald's
08.2018 - 07.2021
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
High School Diploma -
Lasalle-Peru High School
La Salle, IL05.2019
Skills
- Professional Telephone Demeanor
- Managing Multiple Tasks
- Customer Consulting
- Prioritization
- Documentation
- Computer Proficiency
- Problem-Solving Ability
- Deescalating Situations
Additional Information
Currently I am living in Illinois, but will be moving to Arizona in January. With that being said, I am more than willing to do any interviews over the phone or wait until I am in town for in person. If you have any further questions please reach out, thank you.
Timeline
Route Specialist
Transformco
01.2024 - Current
Dental Assistant
Aspen Dental
07.2021 - 12.2023
Department Manager
McDonald's
08.2018 - 07.2021
High School Diploma -
Lasalle-Peru High School
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