Shelby Bieber
Reading,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server
West Reading Motor Club
West Reading, PA
09.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Server
Judy's on Cherry
Reading, PA
04.2011 - 05.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Customer Service Representative
Penske Truck Leasing
Reading, PA
02.2022 - 01.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Education
High School Diploma -
Wilson High School
West Lawn,PA06-2010
Nursing Administration
Reading Area Community College
Reading, PASkills
- Guest Engagement
- Safe Food Handling
- Beverage Preparation
- Inbound and Outbound Calling
- Information Security
- Data Entry
Affiliations
- Puzzling
- Being a mom to 2 children
- Spending time with family
Accomplishments
- Deans List
Certification
- RAMP Training
References
References available upon request.
Timeline
Server
West Reading Motor Club
09.2023 - Current
Customer Service Representative
Penske Truck Leasing
02.2022 - 01.2023
Server
Judy's on Cherry
04.2011 - 05.2023
High School Diploma -
Wilson High School
Nursing Administration
Reading Area Community College
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