Shelby Bloom
Denver,CO
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Nola Jane Restaurant and Bar
1435 Market St, Denver, CO 80202
06.2024 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Lead Server/ Bartender
Tamayo
1400 Larimer St, Denver, CO 80202
08.2020 - 06.2024
- Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
- Assigned tasks and shifts to servers to manage organized schedules and provide adequate coverage.
Host/Server
Sunset Grill
14577 Metcalf Avenue Overland Park, KS 66223
08.2016 - 05.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Host/Server
Tomfooleries Restaurant and Bar
612 W 47th St, Kansas City, MO 64112
11.2016 - 12.2018
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
Associate In Science - Biology
Community College of Denver
Denver, CO05.2024
Certification
CPR Certified
Timeline
Bartender
Nola Jane Restaurant and Bar
06.2024 - Current
Lead Server/ Bartender
Tamayo
08.2020 - 06.2024
Host/Server
Tomfooleries Restaurant and Bar
11.2016 - 12.2018
Host/Server
Sunset Grill
08.2016 - 05.2020
Associate In Science - Biology
Community College of Denver