Results-driven property manager with expertise in budgeting, financial analysis, and tenant relations. Demonstrated success in enhancing occupancy rates and tenant satisfaction through effective crisis management and operational oversight.
Hi, I’m
Shelby Bosch
Edmonds
Summary
Overview
9
years of professional experience
1
Certification
Work History
Cushman & Wakefield
Sr. Property Manager
10.2021 - Current
Job overview
- Managed daily operations of residential properties, including retail units, ensuring high occupancy and tenant satisfaction.
- Collaborated with maintenance teams to prioritize repairs, improving response times and tenant feedback scores.
- Oversaw lease administration processes, ensuring accuracy in documentation and timely renewals for tenants.
- Mentored junior property managers, guiding best practices and conflict resolution strategies.
- Analyzed market trends to inform pricing strategies, enhancing competitive positioning within the local market.
- Utilized property management software to streamline reporting processes and improve data accuracy across portfolios.
- Coordinated with legal counsel to resolve complex tenant disputes, protecting property owner interests.
- Conducted regular property inspections to ensure compliance with safety regulations and company standards.
- Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
- Prepared annual budget, scheduled expenditures, and collected monthly rent from tenants.
- Completed budget and financial analysis every month, including monthly reporting.
- Partnered with accounting teams to ensure accurate financial reporting across all managed assets.
- Conducted regular property inspections, identifying areas for improvement and enforcing compliance with safety regulations.
- Committed payables, ensuring timely payment of all vendors.
- Responded to onsite emergency R&M items, managed and executed remediation efforts working with a team of employees and vendors.
- Protected stakeholder assets and projected annual needs and enhancements.
Care.com Inc
Residential House Manager
03.2017 - 03.2020
Job overview
- Developed individualized care plans in collaboration with residents and families
- Prepared monthly financial statements and reports for household review, enhancing decision-making processes.
- Fostered a safe and nurturing environment through proactive supervision and engagement with family children.
- Developed routines that encouraged independence and responsibility in children.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Maintained detailed records of completed tasks and household feedback for continuous improvement.
- Oversaw vendor relationships, negotiating contracts for services such as maintenance and cleaning.
- Evaluated household inventory, establishing efficient supply management practices to reduce waste and ensure availability.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Provided clerical support to household by copying, faxing, and filing documents, such as tax filing paperwork.
Education
Everett Community CollegeEverett, WA
High School Diploma
06-2017
University Overview
Skills
- Budgeting and financial analysis
- Budget management skills
- Asset management
- Contract administration
- Property inspections
- Maintenance coordination
- Tenant relations
- Customer service
- Administrative leadership
- Lease management
- Rent collection
- Crisis management
Certification
- CAM - Certified Apartments Manager - NAAEI - Issued April 2023
Timeline
Sr. Property Manager
Cushman & Wakefield
10.2021 - Current
Residential House Manager
Care.com Inc
03.2017 - 03.2020
Everett Community College
High School Diploma