SHELBY CARDWELL
Lexington,South Carolina
Summary
Dynamic sales and healthcare professional with a strong dedication to building and nurturing client relationships, as well as providing exceptional customer service. Demonstrates an entrepreneurial drive and genuine enthusiasm for achieving success. Combining a proven track record in sales with a deep understanding of the healthcare industry, adept at identifying and capitalizing on opportunities to drive revenue growth. Committed to delivering top-notch solutions and exceeding customer expectations, thrives in fast-paced environments and excels at collaborating with cross-functional teams to achieve common goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
JTs Chrysler Dodge Jeep and Ram
10.2023 - Current
- Optimized CRM system usage for efficient tracking of leads, prospects, and client communication history.
- Provided exceptional customer service through active listening, empathetic responses, and timely problem resolution.
- Collaborated with sales team to ensure seamless transition from initial contact to final sale, enhancing client relationships.
- Nurtured existing client relationships through regular check-ins via phone or email correspondence.
- Boosted sales with proactive follow-up calls and consistent communication with potential clients.
- Set and achieved company defined sales goals.
Server
Buffalo Wild Wings
02.2023 - 12.2023
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
CNA
Lexington Medical Center
01.2022 - 01.2023
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
- Completed daily documentation and charts regarding patient care and input reports into practice databases
- Prepared residents for meals and assisted with feeding
- Utilized PPE appropriately and followed patient safety and infection control guidelines
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Lifted and repositioned non-ambulatory patients to prevent accidents and falls
- Observed changes in patient status and response and immediately communicated concerns to nursing staff
CNA
Opus Post Acute and Rehab
04.2021 - 05.2022
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Lifted and repositioned non-ambulatory patients to prevent accidents and falls
- Observed changes in patient status and response and immediately communicated concerns to nursing staff
Cashier
Walmart
06.2020 - 06.2021
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Built and maintained positive working relationships with co-workers
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner
- Helped restock shelves when necessary to maintain an organized display area
Team Trainer
Bojangles
06.2018 - 06.2020
- Provided mentoring sessions to help employees improve their individual job performance
- Ensured compliance with applicable laws related to workplace safety regulations
- Maintained cleanliness of work area including counters, tables, shelves, grills, fryers, ovens and refrigeration equipment
- Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment
Education
Associate - Business Administration And Development
High School Diploma - undefined
06.2020
Skills
- Goal-Oriented
- Multitasking
- Reliable and Responsible
- Outgoing Personality
- Problem Solver
Certification
- CNA
- CPR/BLS
- AED Certified
Timeline
Sales Associate - JTs Chrysler Dodge Jeep and Ram
10.2023 - Current
Server - Buffalo Wild Wings
02.2023 - 12.2023
CNA - Lexington Medical Center
01.2022 - 01.2023
CNA - Opus Post Acute and Rehab
04.2021 - 05.2022
Cashier - Walmart
06.2020 - 06.2021
Team Trainer - Bojangles
06.2018 - 06.2020
White Knoll High School - High School Diploma,
Strayer University - Associate, Business Administration And Development
Similar Profiles
Emanuel FunchesEmanuel Funches
Automotive Sales Professional at JTs Chrysler Dodge Jeep RamAutomotive Sales Professional at JTs Chrysler Dodge Jeep Ram
Claude WilcoxClaude Wilcox
Senior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep RamSenior Customer Sales Consultant at Mattblatt Chrysler Dodge Jeep Ram, *Formerly Family Chrysler Dodge Jeep Ram
Felix Gonzalez PrietoFelix Gonzalez Prieto
Mechanic at Planet Dodge / Bomnin Dodge Chrysler Jeep RamMechanic at Planet Dodge / Bomnin Dodge Chrysler Jeep Ram
Avery BrackAvery Brack
Certified Nursing Assistant at Wellmore of LexingtonCertified Nursing Assistant at Wellmore of Lexington
Joshua PrevetteJoshua Prevette
Line Worker at SubStationIILine Worker at SubStationII