Shelby Castro
Hammond,LA
Summary
Motivated Event Manager bringing6 years of experience delivering small to large-scale events on-time and within stringent budgets. Talented at identifying potential problems, promptly mitigating obstacles, and actively resolving conflicts to ensure client satisfaction and positive attendee experience. Background managing occasions from small, private affairs to extremely large corporate conferences.
Overview
8
8
years of professional experience
Work History
Events Manager
Crystal Events
Kenner, LA
07.2019 - Current
- Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
- Provided leadership in managing multiple projects simultaneously under tight deadlines.
- Managed event staff onsite during each event to ensure smooth operations.
- Monitored event progress by tracking expenses against budget and adjusting as needed.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Identified potential partners or sponsorships to increase visibility and reach on social networks.
Receptionist
Clean Fleet Auto Body
Metairie, LA
01.2021 - 12.2022
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Updated databases with new and modified customer data.
- Developed strong customer relationships to encourage repeat business.
Park Operations
Jefferson Parish
Metairie, LA
01.2016 - 12.2018
- Conducted regular inspections of all areas within the park to ensure cleanliness and safety standards were met.
- Coordinated with maintenance staff on repair needs for rides or other park equipment.
- Welcomed, greeted and interacted with members and guests and verified proper equipment operation.
- Directed guests to other attractions, locations and events throughout park.
- Organized daily operational tasks such as opening and closing of rides and attractions.
- Assisted guests with navigating around the park using maps or verbal directions.
Education
East Jefferson High School
Metairie, LA05-2015
Skills
- Event Billing
- Transportation and Logistics Coordination
- Catering Coordination
- Social Media Management
- Team Leadership and Supervision
- Supply Management
- Event Marketing
- Venue Selection
- Budget Development
- Food Service Knowledge
- Schedule Management
Languages
English
Full Professional
References
References available upon request.
Timeline
Receptionist
Clean Fleet Auto Body
01.2021 - 12.2022
Events Manager
Crystal Events
07.2019 - Current
Park Operations
Jefferson Parish
01.2016 - 12.2018
East Jefferson High School
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