Shelby Chane
Thomasville,GA
Summary
Over a decade of experience in Customer Service and Hospitality
Overview
12
12
years of professional experience
Work History
Doordash Driver
DoorDash-Thomasville, GA
Thomasville
12.2023 - Current
- Ensured high level of customer satisfaction through impeccable service delivery.
- Provided prompt delivery of fresh food to customers in the local vicinity.
- Conducted thorough checks on orders to confirm completeness
- Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
Team Member
Jungle Gym's Indoor Play Center & Cafe-Grangeville, ID
Grangeville
06.2021 - 01.2022
- Executed opening duties consistently.
- Received and initiated customer calls.
- Effectively addressed customer inquiries and issues on a daily basis.
- Maintained regular weekly communication with vendors.
- Implemented efficient inventory tracking and maintenance processes.
Server and Bartender
Wildside Steakhouse-White Bird, ID
White Bird
11.2020 - 05.2021
- Executed daily opening responsibilities.
- Provided support and addressed customer inquiries
- Efficiently handled customer payment transactions
- Maintained regular correspondence with suppliers and executed timely payments
- Consistently maintained a clean environment throughout the establishment.
Office Assistant
Hammer Down River Excursions-White Bird, ID
White Bird
05.2019 - 04.2021
- Received and initiated client calls
- Organized client excursions on two separate rivers
- Assisted with client concerns
- Organized meal services for clients
- Maintained online presence for company via Facebook, Instagram, LinkedIn, and YouTube
- Received and managed payments from clients
- Organized and directed other staff members for client excursions.
Server
Red Elephant Pizza and Grill-Tallahassee, FL
Tallahassee
07.2016 - 10.2017
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Assisted customers by sharing comprehensive knowledge of food and beverage options.
- Executed accurate monetary exchanges while proficiently handling till operations.
Server/Bartender/Key Holder/Assistant Manager in Training
Crooked River Grill at St. James Bay Golf Course-Carrabelle, FL
Carrabelle
07.2012 - 06.2016
- Provided friendly customer service and extensive knowledge.
- Managed morning and evening paperwork and deposits.
- Effectively maintained restaurant inventory.
Education
Bachelor of Arts - Communications
University of Idaho
Moscow, ID05.2024
Associate of Arts -
Tallahassee Community College
Tallahassee, FL12.2017
Diploma -
Wakulla County High School
Crawfordville, FL01.2010
Skills
- Communication skills
- Organizational skills
- Customer Service
- Appointment Scheduling
- Administrative Support
- Microsoft Office, Powerpoint, Excel
- Food Service/Safety
- Money Handling
Timeline
Doordash Driver
DoorDash-Thomasville, GA
12.2023 - Current
Team Member
Jungle Gym's Indoor Play Center & Cafe-Grangeville, ID
06.2021 - 01.2022
Server and Bartender
Wildside Steakhouse-White Bird, ID
11.2020 - 05.2021
Office Assistant
Hammer Down River Excursions-White Bird, ID
05.2019 - 04.2021
Server
Red Elephant Pizza and Grill-Tallahassee, FL
07.2016 - 10.2017
Server/Bartender/Key Holder/Assistant Manager in Training
Crooked River Grill at St. James Bay Golf Course-Carrabelle, FL
07.2012 - 06.2016
Bachelor of Arts - Communications
University of Idaho
Associate of Arts -
Tallahassee Community College
Diploma -
Wakulla County High School
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