Shelby Coleman
Edna,TX
Summary
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Stronger Connections Case Manager
Victoria ISD
09.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Therapist and Education Outreach Coordinator
Hope of South Texas
11.2021 - 03.2024
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
- Developed strong relationships with local schools and community organizations to promote trauma informed education and outreach collaborations.
Therapist
Sunshine Play Therapy
02.2023 - 12.2023
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
- Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
Education
Master of Arts - Counseling Psychology
University of Houston-Victoria
Victoria, TX05-2022
Bachelor of Arts - Psychology
Texas State University
San Marcos, TX12-2018
Skills
- Problem-solving
- Case management
- Time management
- Documentation and reporting
- Organization and multitasking
- Relationship building
Certification
- Licensed Professional Counselor
Timeline
Stronger Connections Case Manager
Victoria ISD
09.2024 - Current
Therapist
Sunshine Play Therapy
02.2023 - 12.2023
Therapist and Education Outreach Coordinator
Hope of South Texas
11.2021 - 03.2024
Master of Arts - Counseling Psychology
University of Houston-Victoria
Bachelor of Arts - Psychology
Texas State University
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