Shelby Cordova

SUPPORTING W.L GORE & ASSOCIATES

Manufacturing medical devices in a clean room environment, communicating with associates, maintaining information conifidental.

• Demonstrated strong multi-tasking skills by managing multiple tables, simotaniously, without compromising service quality.

• Served food and beverage promptly with focused attention to customer needs.

• Worked with POS systems to place orders, manage bills, and handle complimentary items.

• Collaborated with team members during busy shifts for efficient work flow and excellent guest services.

• Trained servers on order management, food service quality and how to build rapport with guests.

• Welcomed and greeted guests before presenting special menu items to clients.

• Led team of servers to consistently meet customer service and sales targets.

• Answered general questions about parking fees, facilities and directions.

• Promoted a welcoming atmosphere by greeting each customer upon arrival,

offering assistance when needed throughout their visit.

• Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment and customer inquiries.