Shelby Crowe
Bremen,GA
Summary
Highly creative Marketing Manager with expertise in transforming marketing and advertising strategies into desired results. Leads teams in developing profitable campaigns. Marketing metrics knowledge and collaborative skills supports achievement of targeted outcomes.
Overview
5
5
years of professional experience
Work History
Marketing Manager
Main Street Boutique
Carrollton, GA
08.2023 - Current
- Managed social media accounts, creating compelling content that drove audience interaction and fostered community growth.
- Developed and implemented targeted email campaigns to enhance open rates and strengthen customer retention initiatives.
- Coordinated events and promotions, enhancing customer experience and driving foot traffic to the boutique location.
- Mentored junior staff, fostering skill development and promoting a collaborative team environment focused on achieving goals.
- Processed transactions accurately using point-of-sale systems to enhance checkout efficiency.
- Trained new associates on product knowledge and customer engagement techniques.
- Monitored inventory levels, assisting in restocking and merchandising efforts regularly.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Manager
Suzy Q's Formal Wear
Tallapoosa, GA
03.2021 - 05.2023
- Cultivated enduring client relationships, driving repeat business and referrals for prom pageants and various events.
- Managed fittings and alterations coordination to ensure perfect fit and customer satisfaction
- Scheduled staff and managed floor operations during high-volume periods
- Coordinated with vendors to ensure timely delivery of suits, tuxedos, and accessories
- Identified customer needs quickly and matched them with appropriate styles, boosting close rates
- Opened and closed the store, handling cash management and daily reporting
Education
BBA - Marketing
University of West Georgia
Carrollton, GA05-2026
Skills
- Social media marketing
- Digital marketing
- Attention to detail
- Flexible and adaptable
- Multitasking
- Organizational skills
- Problem-solving
- Sales techniques
Languages
English
Timeline
Marketing Manager
Main Street Boutique
08.2023 - Current
Sales Manager
Suzy Q's Formal Wear
03.2021 - 05.2023
BBA - Marketing
University of West Georgia