Shelby Davis

-Lead the design, development, validation, and maintenance of enterprise Tableau dashboards supporting executive leadership, quality improvement, patient safety, and organizational strategic planning.

-Provide analytical support to High Reliability Organization (HRO) and Zero Harm initiatives by evaluating patient safety events, monitoring performance measures, and recommending opportunities for improvement.

-Partner with executive leadership, physicians, nursing leaders, and operational stakeholders to translate business requirements into data-driven reporting solutions and performance improvement strategies.

-Manage large, complex healthcare datasets across multiple reporting platforms to support regulatory reporting, benchmarking, performance monitoring, and enterprise analytics.

-Serve as the primary subject matter expert for enterprise quality reporting and analytics, researching complex data questions, resolving reporting issues, and ensuring consistent data definitions and governance across stakeholders.

-Serve as System Administrator for the enterprise Risk Management System, developing standardized workflows, improving reporting processes, and providing training and technical support to organizational leaders and end users.

-Serve as the Project Manager for the National Database of Nursing Quality Indicators (NDNQI), coordinating reporting activities, developing project timelines, ensuring adherence to submission requirements, and presenting recommendations and results to senior leadership.

-Conduct research and prepare reports, presentations, and background materials for executive meetings, governance committees, and organizational initiatives.

-Mentor analysts and clinical leaders by providing technical guidance on reporting methodologies, dashboard utilization, data interpretation, and performance improvement initiatives.

-Analyzed organizational performance measures and quality outcomes to identify improvement opportunities and support strategic initiatives.

-Collaborated with leadership and multidisciplinary teams to evaluate organizational processes and ensure alignment with quality standards and best practices.

-Managed the National Malcolm Baldridge Award Application process, coordinated data collection, validated performance measures, managed timelines, and supported site review activities that led to award recognition.

-Collaborated with leadership and multidisciplinary teams to evaluate processes, ensuring alignment with quality standards and best practices.

-Served as the Project Manager for The National Malcolm Baldridge Award Application process, coordinating data collection, validating performance measures, managing timelines, and supporting site review activities that contributed to successful award recognition.

-Acted as a liaison between external consultants and organizational stakeholders, facilitating communication, coordinating projects, and completing strategic initiatives.

- Collaborated with multidisciplinary healthcare teams, including physicians, nurses, therapists, and support staff, to deliver high-quality patient-centered care across multiple clinical settings.

- Facilitated patient care activities, ensuring compliance with clinical protocols and documentation standards to enhance patient safety.

- Performed clinical support procedures, including phlebotomy, electrocardiograms (EKGs), and patient monitoring.

- Monitored and reported changes in patient condition to clinical staff, contributing to effective care coordination and informed clinical decision-making.

- Supported patient care activities while ensuring compliance with clinical protocols, documentation standards, and patient safety practices.

- Trained and mentored new patient care technicians, fostering skills development and team cohesion.

- Trained and mentored newly hired patient care technicians.

- Cultivated communication, teamwork, and problem-solving skills through effective collaboration with multidisciplinary teams in a fast-paced healthcare environment.