Shelby Fetherland
Wilmer,AL
Summary
Self motivated and goal-oriented individual with a pleasant personality. Fantastic typing and documentation talents with excellent attention to detail. Known for modernizing financial operations and creating financial procedures. Driven and enterprising people-person with attentive nature and in-depth business office experience.
Overview
8
8
years of professional experience
Work History
Assistant Program Director/Office Manager
McCranie ATA Martial Arts
Semmes, AL
08.2021 - Current
- Assisted program manager with developing budget and schedule.
- Interacted with customers and clients to identify business needs and requirements.
- Developed and maintained profit/loss reports
- Used my knowledge in marketing and finance to increase income by 66% in 6 months.
- Strategized and developed video and graphic content for client's website and social media publications.
REALTOR®
Self Employed/IXL Real Estate
Mobile, AL
10.2018 - 06.2020
- Developed and deployed marketing collateral to promote properties and drive sales.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Increased customer service success rates by quickly resolving issues.
Sales Consultant
Vantel Pearls
Boston, MA
06.2016 - 01.2018
- Demonstrated products through live video to show potential customers benefits and advantages and encourage purchases.
- Established new customer accounts through perseverance, and exceptional service.
- Processed credit and debit card payments to complete the purchasing experience.
Medical Receptionist
Michigan Neurology PLLC
Mt. Clemens, MI
01.2000 - 04.2004
- Carefully wrote down all phone messages and relayed them to the appropriate personnel.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Oversaw financial operations, producing invoices, processing payments and preparing deposits.
Education
New Agent/Sales Pre-License - Real Estate Sales
On Course Learning
Brookfield, WI2018
No Degree - General Studies
Macomb Community College
Warren, MI2005
GED -
East Detroit High School
Eastpointe, MI2003
Skills
- Strong verbal communication
- Ability to work under pressure
- Self-motivated
- Leadership
- Clerical support
- Budgeting and finance
- Sales and marketing
- Financial Recordkeeping
- Budget Planning and Analysis
- Bill Payment and Recordkeeping
Timeline
Assistant Program Director/Office Manager
McCranie ATA Martial Arts
08.2021 - Current
REALTOR®
Self Employed/IXL Real Estate
10.2018 - 06.2020
Sales Consultant
Vantel Pearls
06.2016 - 01.2018
Medical Receptionist
Michigan Neurology PLLC
01.2000 - 04.2004
New Agent/Sales Pre-License - Real Estate Sales
On Course Learning
No Degree - General Studies
Macomb Community College
GED -
East Detroit High School
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