Shelby Foster
Granbury,TX
Summary
My level of knowledge and expertise in the service and restaurant industries are skilled and refined. I have worked in every FOH position in the F&B side of business as well as basic management in retail. Although I have managed and supervised many different businesses, my skills really took off at Pecan Plantation Country Club. While I manage over 60+ staff members and 4+ restaurants simultaneously. I also code and build the computer systems that we use. I schedule, help payroll, do time adjustments, co-manage events with our event coordinator, and make sure everyone is satisfied with our service. I feel as though I can positively lead people to do their best job possible and still be happy in their work environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
F&B Manager
Pecan Plantation Country Club
Granbury, TX
10.2022 - Current
- Supervised operations of 4 restaurant and bar venues
- Effectively coordinated the schedules of over 60 employees
- Completed all orders for beer, liquor, and wine
- Maintained and managed inventory levels to optimize efficiency
- Coded and constructed a computer system.
- Monitored and tracked sales performance
- Provided valuable input on event logistics, decor choices, and advice
- Oversaw food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
- Organized promotional events such as wine tastings or special dinners to attract customers
Bartender
DeCordova Bend Estates
Granbury, TX
03.2022 - 10.2022
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Bartender
Purple Goat
Stephenville, TX
08.2021 - 03.2022
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Service Lead, Assistant Manager
Big Lots
Auburn, AL
04.2020 - 08.2021
- Greeted and assisted store guests with inquiries and purchases, resolved concerns, enhancing their shopping experience.
- Assisted colleagues in addressing and resolving challenges while promoting active engagement and communication with customers.
- Responsibilities included opening and closing the store along with maintaining cleanliness using efficient work methods.
- Promoted to assistant manager within two months, gaining valuable skills in scheduling and payroll.
Bartender/Manager
SMOKEY JO'S BBQ
Amarillo, TX
04.2019 - 03.2020
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Prepared detailed reports on daily sales figures to track trends in customer preferences.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
Bartender
Fuzzy's
Amarillo, TX
08.2016 - 10.2019
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
- Managed stock levels of all alcoholic beverages available at the bar.
- Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
Host/Server
Hummer's Sports Café
Amarillo, TX
02.2016 - 08.2016
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Took reservations over phone and in person.
- Served as point-of-contact for resolving guest complaints or special requests.
- Assisted servers in seating guests by escorting them to their tables.
- Inspected dining areas for any damages or defects.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Cashier
Cavender's Boot City
Amarillo, TX
05.2015 - 02.2016
- Conducted price checks for special orders or discounts as requested by customers.
- Resolved customer complaints professionally in accordance with company policy.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
Farm/Ranch Assistant Operator
Ransom Ranch
Claude, TX
05.2011 - 08.2015
- Assisted in crop production and harvesting
- Maintained and managed multiple cattle herds
- Contributed to various property tasks, ensuring upkeep of the ranch.
Education
40+ hours in Environmental Engineering -
Tarleton State University
06.2023
40 hours credit in Agricultural Communications -
West Texas A&M University
05.2018
Skills
- Scheduling Staff
- Labor Management
- Menu development
- Cost Control
- Operations Oversight
- Event Coordination
- Team Leadership
- Adaptability
- Sales and Marketing
- Customer Service
- Time Management
- Inventory Management
- Professionalism
- Reliability
Certification
- Food Handler
- TABC Certified
- Bartender License
- Food Handler Certification
- Restaurant Management License
Timeline
F&B Manager
Pecan Plantation Country Club
10.2022 - Current
Bartender
DeCordova Bend Estates
03.2022 - 10.2022
Bartender
Purple Goat
08.2021 - 03.2022
Service Lead, Assistant Manager
Big Lots
04.2020 - 08.2021
Bartender/Manager
SMOKEY JO'S BBQ
04.2019 - 03.2020
Bartender
Fuzzy's
08.2016 - 10.2019
Host/Server
Hummer's Sports Café
02.2016 - 08.2016
Cashier
Cavender's Boot City
05.2015 - 02.2016
Farm/Ranch Assistant Operator
Ransom Ranch
05.2011 - 08.2015
40+ hours in Environmental Engineering -
Tarleton State University
40 hours credit in Agricultural Communications -
West Texas A&M University
- Food Handler
- TABC Certified
- Bartender License
- Food Handler Certification
- Restaurant Management License
Similar Profiles
Nicole NevinsNicole Nevins
Pastry Chef at Pecan Plantation Country ClubPastry Chef at Pecan Plantation Country Club
Mark TraganosMark Traganos
Executive Sous Chef at Pecan Plantation Country ClubExecutive Sous Chef at Pecan Plantation Country Club
Cole HansenCole Hansen
Server at Plantation Golf and Country ClubServer at Plantation Golf and Country Club