Shelby Frantz
Dallas,TX
Summary
Experienced Property Manager with a robust understanding of property operations and maintenance, including financial management, tenant relations, and regulatory compliance. Strong skills in fostering tenant relationships and negotiating lease agreements to achieve high occupancy rates. Demonstrated ability to implement strategic improvements in property management processes that contribute to operational efficiency and profitability.
Overview
8
8
years of professional experience
Work History
Property Manager
Berkshire Residential
Dallas, TX
06.2022 - Current
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Provided guidance and support to junior team members in order to facilitate their professional development.
- Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
Property Manager
Weinstein
Fort Worth, TX
05.2021 - 06.2022
- 400 Units-Class A Property
Commercial Business Development Manager
Servpro
Denton , TX
01.2021 - 05.2021
- Created and maintained relationships with key clients, partners, and vendors.
- Collaborated with other departments to ensure customer satisfaction levels were met or exceeded.
- Participated in trade shows, conferences, networking events, and other promotional activities.
- Assisted in the preparation of marketing materials including brochures, presentations, flyers.
Assistant Manager
Westwood Residential
Frisco , Texas
11.2020 - 04.2021
- 320 units-Class A Property
Property Manager
Valiant
Dallas, TX
10.2020 - 01.2021
- 500 units-Class A Property w/ Retail Spaces
Leasing Consultant
Westwood Residential
Frisco , TX
04.2017 - 11.2020
- 320 Units-Class A Property
- 1600 Units-Class A Property
Property Manager
Westwood Residential
Frisco, TX
04.2020 - 10.2020
- 320 units-Class A Property
Education
Associate of Arts - Social Work
The University of Texas At Arlington
Arlington, TX05-2014
Skills
- Business Development
- Tenant relations
- Business Administration
- Grounds Maintenance
- Vendor Management
- Compliance Monitoring
- Maintenance Scheduling
- Contract Negotiation
- Staff Management
- Customer service-focused
- Financial budgeting and reporting
- Preventive Maintenance
- Marketing and Advertising
- Leasing and sales
- Knowledge of leasing and market conditions
- Commercial property
- Fair housing mandates
- Yardi software proficiency
- Conflict Resolution
- CRM Software
- Knock
- P2P
- Elevate
- Orion
- Microsoft Office Suite
Timeline
Property Manager
Berkshire Residential
06.2022 - Current
Property Manager
Weinstein
05.2021 - 06.2022
Commercial Business Development Manager
Servpro
01.2021 - 05.2021
Assistant Manager
Westwood Residential
11.2020 - 04.2021
Property Manager
Valiant
10.2020 - 01.2021
Property Manager
Westwood Residential
04.2020 - 10.2020
Leasing Consultant
Westwood Residential
04.2017 - 11.2020
Associate of Arts - Social Work
The University of Texas At Arlington