Shelby Frazier

• Greeted and seated guests promptly, ensuring a welcoming atmosphere.
• Managed reservation system, optimizing table turnover and guest flow.
• Assisted in training new staff on customer service standards and procedures.
• Coordinated with kitchen and waitstaff to enhance dining experience for guests.
• Monitored dining area for cleanliness and readiness, ensuring compliance with health standards.
• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

I volunteered at Mandarin Presbyterian Church as a youht group leader.

• Helped coordinate volunteer schedules to ensure adequate support for various activities and initiatives.
• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Communicated with staff members to stay informed about volunteer opportunities and events.

• Developed and implemented engaging gymnastics lesson plans for various age groups.
• Monitored student progress and provided constructive feedback to enhance performance.
• Facilitated safe practice environments by enforcing safety protocols and guidelines.
• Assisted in organizing gymnastic events and competitions to promote student participation.
• Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
• Developed lesson plans and routines for individual students to meet personal goals and abilities.