Shelby Freyermuth
Illinois City,IL
Summary
Comprehensive understanding of banking operations gained through background as Universal Banker. Demonstrated ability to establish strong client relationships, cross-sell financial products and services, manage cash balances, and maintain regulatory compliance. Strengths include problem-solving skills, customer service focus, and fluency in various banking systems. Made significant impact by improving operational efficiency and contributing to revenue growth in previous roles.
Overview
11
11
years of professional experience
4034
4034
years of post-secondary education
1
1
Certification
Work History
Universal Banker
Midwest Bank
Andalusia, Illinois
06.2019 - Current
- Perform all duties associated with the position including; but not limited to:
- Daily opening procedures and accommodate requests for customers, deposits, payments, withdrawals, transfers, account management, balance cash drawer for accuracy and accountability, prepare and verify cashier’s checks, open new accounts, answer inter-bank and inbound telephone calls, verify debit card maintenance, wire transfers, handle confidential paperwork while providing excellent customer service and maintaining a position of trust and responsibility by keeping all customer business confidential.
Paraprofessional
Rockridge CUSD #300
Taylor Ridge, Illinois
03.2019 - 06.2019
- Performed all duties associated with the position including; but not limited to:
- Provide student one on one support, special accommodations, extra assistance and assessments, general education support including the subjects of math, reading and spelling, organized instructional material and provide continued student safety.
Designer Stylist/Advanced Designer Stylist
Capri College
Davenport, Iowa
06.2016 - 08.2017
- Performed haircuts & styles for men, women and children, perms, hair color, balayage, highlights/foils, straightening, relaxers, updos, braids, special occasion hair, hair extensions, Brazilian Blowout, Brazilian Keratin Treatment, razor cutting and clippers, thermal styling, makeup, manicures and pedicures.
- Experience in dispense, restock, sanitation and sterilization.
Sorting & Packaging Support
Lynco Products
Milan, Illinois
04.2015 - 10.2015
- Performed all duties associated with the position including; but not limited to: sorting, packaging and labeling items at an assembling table in a team environment.
Stylist
Rocket Stop
Edgington, Illinois
- Performed all duties associated with the position including; but not limited to:
- Substantial client base built from ground up, develop pricing menu, schedule appointments, customer consultations, provide quality hair services, maintain inventory, and maintain general ledgers of both incoming and outgoing expenses.
Education
Cosmetology - 2100 hours
Capri College
Davenport, IowaGraduate -
Rockridge High School
Taylor Ridge, ILSkills
- Cash management
- Account administration
- Transaction processing
- Client relationship building
- Risk assessment
- Sales techniques
- Team collaboration
- Time management
- Detail orientation
- Critical thinking
- Check processing
- Electronic funds transfer
- Wire transfers
- Document preparation
- Risk management
- Banking software navigation
- Payment processing
- Deposit processing
- Closing procedures
- Staff training
- Mobile banking support
- ATM balancing
- Customer service
- Telephone transfers
Certification
- Illinois/Iowa Cosmetology License
- Paraprofessional Educator Endorsement
Accomplishments
- Nuts and Bolts Business Training Solutions
- Top 10 Award @ Capri College
- Student Leadership
- Attended the Midwest Hair Show Chicago, Illinois
Timeline
Universal Banker
Midwest Bank
06.2019 - Current
Paraprofessional
Rockridge CUSD #300
03.2019 - 06.2019
Designer Stylist/Advanced Designer Stylist
Capri College
06.2016 - 08.2017
Sorting & Packaging Support
Lynco Products
04.2015 - 10.2015
Stylist
Rocket Stop
Cosmetology - 2100 hours
Capri College
Graduate -
Rockridge High School