Summary
Work History
Education
Skills
Certification
Work Availability
Timeline
Awards
Generic
SHELBY GAUTHREAUX

SHELBY GAUTHREAUX

New Orleans,LA

Summary

Compassionate and driven professional with a diverse background in behavioral health, addiction recovery, and nonprofit leadership. Proven ability to support vulnerable populations with empathy, crisis intervention, and resource navigation. Experienced in client advocacy, team collaboration, and program coordination. Passionate about empowering individuals, fostering community support, and creating lasting impact. Seeking a dynamic opportunity to apply transferable skills in a mission-driven organization or new industry.

Work History

Founder/Executive Director

Safe Haven Empowerment
01.2023 - Current
  • Founded and manage a mission-driven organization that provides emergency housing, safe transportation, and long-term support to domestic violence survivors, people in recovery, families in crisis, and homeless veterans.
  • Personally assisted individuals and families with emergency housing, including hotel stays, rent deposits, and transitional support services.
  • Built partnerships with local shelters, addiction recovery centers, churches, and donors to expand services and secure vital resources like clothing, transportation, and emotional support.
  • Established a successful business by identifying market needs and developing innovative solutions.

Behavioral Health Technician

Avenues Recovery Center
01.2021 - 2025
  • Assisted in crisis intervention by employing de-escalation techniques and maintaining a calm environment
  • Monitored and documented client behaviors, progress, and responses to interventions on a daily basis
  • Facilitated group therapy sessions focused on developing coping skills and fostering emotional resilience
  • Provided transportation assistance for clients attending medical appointments or community-based activities as required by their treatment plan
  • Provided emotional support and encouragement to clients during their recovery process
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.

Certified Pharmacy Technician CPhT

CVS Pharmacy
01.2013 - 01.2021
  • Managed and maintained accurate patient medication profiles while ensuring HIPAA compliance.
  • Assisted patients in understanding prescriptions and collaborated with insurance providers for approvals.
  • Provided customer service, resolving concerns related to medications and insurance claims.

In Home Caregiver

Self Employed
2012 - 01.2016
  • Assisted clients with daily living activities, medication administration, and mobility support.
  • Coordinated medical appointments and provided transportation as needed.
  • Offered companionship and emotional support to enhance client well-being.

Education

High School Diploma -

Ponchatoula High School
Ponchatoula, LA
05-2012

Skills

  • Client Support & Advocacy
  • Program Coordination & Event Planning
  • Community Outreach & Engagement
  • Fundraising & Grant Research Support
  • Crisis Intervention & De-escalation
  • Adaptability & Flexibility
  • Integrity & Reliability
  • Leadership & Mentorship
  • Time Management & Prioritization

Certification

  • Pharmacy Technician Certification
  • Certified Behavioral Health Technician
  • RBT Certification
  • BLS Certification
  • CPR Certification
  • First Aid Certification


Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Founder/Executive Director

Safe Haven Empowerment
01.2023 - Current

Behavioral Health Technician

Avenues Recovery Center
01.2021 - 2025

Certified Pharmacy Technician CPhT

CVS Pharmacy
01.2013 - 01.2021

In Home Caregiver

Self Employed
2012 - 01.2016

High School Diploma -

Ponchatoula High School

Awards

Student of the Year award, 2012