Shelby Glass
Ruston,Louisiana
Summary
At Log Cabin Grill & Market, I excelled in a fast-paced environment, demonstrating exceptional customer service and multitasking abilities. Collaborating effectively with the team, I ensured efficient workflows and positive guest experiences, leveraging my strong work ethic and proficiency with POS systems. My proactive approach to addressing concerns fostered lasting customer relationships.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Hostess
Log Cabin Grill & Market
02.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Business And Technology - Business
Louisiana Delta Community College
Monroe, LA12.2024
High School Diploma -
Choudrant High School
Choudrant, LA05.2019
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Multitasking
Certification
- Microsoft Word
- ServSafe
Timeline
Server/Hostess
Log Cabin Grill & Market
02.2020 - Current
Associate of Business And Technology - Business
Louisiana Delta Community College
High School Diploma -
Choudrant High School
- Microsoft Word
- ServSafe
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