Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

SHELBY HARKNESS

Elko

Summary

Bringing strong skills in customer service, multitasking, and organization to diverse roles. Experienced in building client relationships and ensuring workplace safety while managing scheduling and supply needs. Offering abilities in social media marketing and professional communication to enhance team efficiency and customer satisfaction. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

13
13
years of professional experience

Work History

Self Employed Esthetician

ShelbyMaeEsthetics
Elko
03.2019 - Current
  • Provided a variety of skincare services, such as facials, peels, waxing etc.
  • Maintained a clean work environment while adhering to safety regulations and sanitization standards.
  • Utilized professional communication techniques to build relationships with clients and encourage return visits.
  • Provided high-quality facial and body treatments to clients, including waxing, exfoliation, massage, facial services.
  • Interviewed clients to obtain information about contraindications and examine skin to evaluate suitability of treatments.
  • Managed inventory levels effectively by ordering supplies when needed.
  • Created and managed appointments for clientele.

Warehouse

Newmont
Elko
03.2017 - 05.2018
  • Worked with coworkers to complete tasks.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Participated in ongoing training to enhance own job skills and knowledge.
  • Met deadlines while maintaining high-quality deliverables.
  • Identified ways to improve efficiency in operations and implemented process changes.
  • Proficient in the use of forklifts, order pickers, and other warehouse equipment, contributing to efficient inventory management and order fulfillment.

Self Employed

Swept Away Cleaning
Spring Creek
05.2014 - 03.2017
  • Responded quickly to meet customer needs and resolve problems.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Committed to delivering excellent customer service.
  • Managed and coordinated multiple projects while ensuring timely completion.
  • Identified ways to improve efficiency in operations and implemented process changes.
  • Experienced with social media and communications platforms.
  • Developed departmental objectives, budgets, policies, procedures, and strategies.

Liason

Any Day Dental
Elko
01.2013 - 04.2014
  • Managed multiple projects simultaneously while maintaining high levels of accuracy.
  • Identified areas of improvement within existing systems and procedures to maximize efficiency.
  • Assisted in developing strategic plans that aligned with organizational goals and objectives.
  • Established effective communication channels between cross-functional teams.
  • Maintained accurate records of client interactions for quality assurance purposes.
  • Collected feedback from customers regarding products or services provided by the company.
  • Went through call lists to maximize company revenue.

Education

Esthetician - Esthetics

The Salon Professional Academy
Nampa, ID
03.2019

Skills

  • Multitasking and organization
  • Attention to detail
  • Customer service
  • Scheduling
  • Customer consultation
  • Social media marketing
  • Relationship building and management
  • Professional demeanor
  • Supply management
  • Workplace safety practices

References

References available upon request

Timeline

Self Employed Esthetician

ShelbyMaeEsthetics
03.2019 - Current

Warehouse

Newmont
03.2017 - 05.2018

Self Employed

Swept Away Cleaning
05.2014 - 03.2017

Liason

Any Day Dental
01.2013 - 04.2014

Esthetician - Esthetics

The Salon Professional Academy

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