Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shelby Hernandez

Spring Hill

Summary

Adept Deli Manager with a proven track record at Publix, enhancing operational efficiency and boosting deli sales through innovative strategies. Excelled in inventory management and staff training, significantly reducing food waste. Skilled in customer service and Microsoft Office, successfully managed grand openings and remodels, demonstrating exceptional leadership and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Deli Manager

Publix
07.2021 - Current
  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
  • Increased deli sales by implementing innovative merchandising and promotional strategies.
  • Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
  • Grand opening of store 1742 and 1871.
  • Remodels of stores 457, 813, and 386.
  • Closing operations at stores 220 and 411.

Education

Associate of Arts - Business Management

Pasco-Hernando State College
New Port Richey, FL
03-2026

Skills

  • Customer service

  • Task delegation

  • Employee supervision

  • Inventory management

  • Staff training

  • Scheduling coordination

  • Sanitation standards

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Deli Manager

Publix
07.2021 - Current

Associate of Arts - Business Management

Pasco-Hernando State College

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Shelby Hernandez