Summary
Overview
Work History
Education
Skills
Timeline
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Shelby Howell

Niceville

Summary

Proven track record of enhancing customer experiences at Dewey Destin Harborside, demonstrating exceptional hospitality service expertise and strong work ethic. Skilled in cash handling and leveraging POS systems for efficient service. Achieved repeat business through genuine guest engagement and teamwork, showcasing a blend of hard and soft skills crucial for high-paced environments.

Overview

4
4
years of professional experience

Work History

Server

Dewey Destin Harborside
02.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Coordinator

Omnicommander
01.2021 - 10.2023
  • Responded to inquiries from callers seeking information.
  • Scheduled/Confirmed appointments, communicated with clients in regards to events.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.

Education

High School Diploma -

Niceville Senior High School
Niceville, FL
06.2014

Skills

Strong Work Ethic - Exceptional customer service

Guest Engagement - Hospitality service expertise

Team Player - Self Motivation

Cash Handling -Telephone skills

Timeline

Server

Dewey Destin Harborside
02.2023 - Current

Coordinator

Omnicommander
01.2021 - 10.2023

High School Diploma -

Niceville Senior High School

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Shelby Howell