Summary
Overview
Work History
Education
Skills
Timeline
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Shelby Hunotte

Tacoma,WA

Summary

Proven team player with a track record of enhancing team performance and customer satisfaction at Dick's Sporting Goods. Skilled in using POS systems and adept at problem-solving, I excel in fast-paced environments, evidenced by managing rush deliveries and preventing loss with attention to detail. Achieved significant improvements in customer service through effective communication and collaboration.

Overview

6
6
years of professional experience

Work History

Delivery Driver

Dominos Pizza Inc.
06.2024 - 10.2024
  • Fostered positive working relationships with regular customers.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.

Apparel Associate /Assistant Loss Prevention Manager

Dicks Sporting Goods
02.2019 - 02.2019
  • Operated cash register to complete cash, check and credit card transactions.
  • Exceeded customer expectations through efficient problem-solving skills and prompt attention to their concerns.
  • Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
  • Enhanced team performance by collaborating with colleagues to achieve daily sales goals and complete tasks efficiently.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.
  • Maintained an up-to-date understanding of company policies related to pricing adjustments or markdowns so as not to misinform customers during their decision-making process.

Apparel Associate

Target
10.2018 - 12.2018
  • Used POS system to process sales, returns and exchanges.
  • Operated cash register to complete cash, check and credit card transactions.
  • Recommended complementary purchases to customers, increasing revenue.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Lakes High School / CP Tech
Lakewood, WA
06-2016

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Dependable and reliable
  • Problem-Solving
  • Heavy Lifting

Timeline

Delivery Driver

Dominos Pizza Inc.
06.2024 - 10.2024

Apparel Associate /Assistant Loss Prevention Manager

Dicks Sporting Goods
02.2019 - 02.2019

Apparel Associate

Target
10.2018 - 12.2018

High School Diploma -

Lakes High School / CP Tech

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Shelby Hunotte