Shelby Kennedy
Edmond,Oklahoma
Summary
Organized and proactive professional with extensive experience supporting senior executives, managing complex schedules, and handling various administrative tasks. Skilled in calendar management, CRM systems, and office operations. Strong communicator with a focus on detail and delivering efficient solutions. Seeking to leverage my expertise to provide high-level administrative support and contribute to organizational success. Resourceful professional in executive support, known for high productivity and efficient task completion. Specialize in advanced scheduling, document management, and confidential correspondence handling. Excel in time management, problem-solving, and communication, ensuring seamless operations in fast-paced environments.
Overview
4
4
years of professional experience
Work History
SALES OPERATIONS MANAGER
HSI
01.2021 - 01.2025
- Managed VP of Sales' calendar, scheduling meetings efficiently.
- Supported strategic planning and operational projects, aligning sales with marketing efforts.
- Enhanced operations through meticulous management of CRM systems and careful analysis of sales data.
- Assisted in crafting presentations for senior leadership teams.
- Streamlined RFP management to enhance efficiency.
- Assisted in creating presentations, drafting proposals, and reviewing contracts.
- Performed critical tasks by managing report generation and client record upkeep.
- Enhanced forecast precision to reach a 90% threshold.
- Boosted marketing efficiency resulting in higher lead generation.
- Generated leads that resulted in more frequent sales team meetings.
- Supported the onboarding process and conducted training sessions for new employees.
- Managed operations using platforms including HubSpot, Salesforce, and GONG.
- Conducted market research to identify potential target customers and develop marketing plans.
- Analyzed market trends and identified new business opportunities.
- Analyzed customer data to identify trends and opportunities for sales growth.
- Collaborated with other departments to ensure seamless coordination of activities across the organization.
Education
High School Diploma -
ATEMS
Abilene, TX08-2014
Skills
- Administrative Support for Executives
- Software Proficiency
- Microsoft Office Suite
- Salesforce
- HubSpot
- CRM management
- GONG
- Calendar management
- Meeting coordination
- Travel arrangements
- Office operations
- Multitasking
- Strong Interpersonal Skills
- Excellent verbal communication
- Excellent written communication
- Relationship management
- Effective Problem Solving
- Time management
- Task prioritization
- Document preparation
- Event planning
- Project Management
- Process improvement
- Data reporting
- Meeting facilitation
- Report preparation
- RFP management
References
References available upon request.
Timeline
SALES OPERATIONS MANAGER
HSI
01.2021 - 01.2025
High School Diploma -
ATEMS
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