Resident Care Coordinator
Timberview Crossing Assisted Living
Timberville, Virginia
12.2020 - 04.2023
- Encouraged socialization among residents through various recreational activities.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Explained policies, procedures and services to patients.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Requested and restocked supplies in tub rooms, linen storage and resident personal areas.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Recruited, hired and trained new medical and facility staff.
- Served as a liaison between families and guardians and healthcare providers.
- Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
- Ensured compliance with safety protocols, infection control procedures, and other policies and regulations.
- Preserved patient dignity and rights and demonstrated sensitivity to cultural diversity.
- Maintained confidentiality of all resident information according to HIPAA regulations.