Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby King

Katy

Summary

Im currently transitioning from the service industry and looking for entry-level roles. I have a degree in liberal arts/socials sciences and have strong abilities in working with people and communication.

Overview

9
9
years of professional experience

Work History

Waitress

Pappasito's Cantina
01.2021 - 01.2024
  • Provided excellent customer service in a fast-paced environment ensuring guest satisfaction.
  • Managed multiple tables simultaneously while maintaining attention to detail and a positive attitude.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Handled cash and credit transactions, processing payments efficiently and accurately.
  • Resolved customer complaints promptly and effectively, enhancing overall dining experience.
  • Maintained cleanliness and organization of dining area and service stations.
  • Developed strong relationships with regular customers, fostering repeat business and loyalty.

Waitress

Saltgrass Steak House
01.2018 - 01.2021
  • Provided excellent customer service in a fast-paced restaurant environment
  • Collaborated with kitchen staff to ensure accurate and timely food delivery
  • Handled cash and credit transactions efficiently and accurately
  • Maintained cleanliness and organization of the dining area
  • Built strong relationships with regular customers to enhance the dining experience
  • Managed multiple tables and prioritized tasks during busy shifts

Waitress

Abuelos Mexican Restaurant
01.2017 - 01.2018
  • Provided excellent customer service in a fast-paced restaurant environment
  • Collaborated with kitchen staff to ensure accurate and timely food delivery
  • Handled cash and credit transactions efficiently and accurately
  • Maintained cleanliness and organization of the dining area
  • Built strong relationships with regular customers to enhance the dining experience
  • Managed multiple tables and prioritized tasks during busy shifts

Hostess

Chuys Mexican Restaurant
01.2016 - 01.2017
  • Welcomed guests warmly and managed waitlists during peak hours at a busy restaurant
  • Coordinated seating arrangements to maximize table turnover while ensuring guest comfort
  • Provided attentive customer service by addressing guest inquiries and special requests
  • Assisted in training new host staff on reservation systems and customer interaction
  • Maintained a clean and organized front-of-house area to enhance the dining experience
  • Handled customer complaints professionally, ensuring issues were resolved quickly and effectively

Life Guard

Southwest Pool Management
01.2015 - 01.2015
  • Actively supervised pool activities ensuring safety for all patrons
  • Successfully completed Lifeguarding training
  • Demonstrated strong communication skills while interacting with guests
  • Maintained cleanliness and organization of the pool area
  • Responded quickly to emergency situations providing first aid as needed
  • Collaborated with team members to enforce pool rules and regulations

Education

High School Diploma -

Katy High School
Katy, TX
01.2016

Associate of Arts - undefined

Lone Star College
Cypress, TX
01.2023

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Engaging personality
  • Attention to detail

Timeline

Waitress

Pappasito's Cantina
01.2021 - 01.2024

Waitress

Saltgrass Steak House
01.2018 - 01.2021

Waitress

Abuelos Mexican Restaurant
01.2017 - 01.2018

Hostess

Chuys Mexican Restaurant
01.2016 - 01.2017

Life Guard

Southwest Pool Management
01.2015 - 01.2015

Associate of Arts - undefined

Lone Star College

High School Diploma -

Katy High School

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