Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shelby Leach

TOpeka,KS

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.


Overview

15
15
years of professional experience

Work History

JCOII

Kansas Juvenile Correctional Complex
08.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
  • Ensured accurate recordkeeping by regularly auditing and updating database information.
  • Scanned paper records to transfer to digital filing systems.
  • Redacted information as requested when faced with potential privacy violations.
  • Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
  • Maintained and updated records through dedicated digital database.

Cafe Lead

Barnes & Noble Booksellers
08.2009 - 08.2019
  • Resolved customer issues promptly by listening attentively and offering satisfactory solutions or alternatives.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe environment.
  • Collaborated with the management team on implementing new menu items based on customer feedback and industry trends.
  • Coordinated catering orders for special events, maximizing revenue opportunities for the business.
  • Led team meetings to communicate updates, address concerns, and foster a positive work environment.
  • Assisted in creating promotional materials to attract new customers and promote seasonal items effectively.

Education

Bachelor of Fine Arts - Scientific Illustration

Washburn University of Topeka
Topeka, KS
05-2012

Biology Minor - Scientific Illustration

Washburn University of Topeka
Topeka, KS
05-2012

Skills

  • Research abilities
  • Records Management
  • Records Management Systems
  • Database Maintenance
  • Software Applications
  • Confidentiality Protocols
  • Digital preservation
  • Clerical skills

Timeline

JCOII

Kansas Juvenile Correctional Complex
08.2019 - Current

Cafe Lead

Barnes & Noble Booksellers
08.2009 - 08.2019

Bachelor of Fine Arts - Scientific Illustration

Washburn University of Topeka

Biology Minor - Scientific Illustration

Washburn University of Topeka
Shelby Leach