Shelby Leach
TOpeka,KS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
15
15
years of professional experience
Work History
JCOII
Kansas Juvenile Correctional Complex
08.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
- Ensured accurate recordkeeping by regularly auditing and updating database information.
- Scanned paper records to transfer to digital filing systems.
- Redacted information as requested when faced with potential privacy violations.
- Destroyed records in line with retention schedules to protect confidential information and comply with regulations.
- Maintained and updated records through dedicated digital database.
Cafe Lead
Barnes & Noble Booksellers
08.2009 - 08.2019
- Resolved customer issues promptly by listening attentively and offering satisfactory solutions or alternatives.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced cafe environment.
- Collaborated with the management team on implementing new menu items based on customer feedback and industry trends.
- Coordinated catering orders for special events, maximizing revenue opportunities for the business.
- Led team meetings to communicate updates, address concerns, and foster a positive work environment.
- Assisted in creating promotional materials to attract new customers and promote seasonal items effectively.
Education
Bachelor of Fine Arts - Scientific Illustration
Washburn University of Topeka
Topeka, KS05-2012
Biology Minor - Scientific Illustration
Washburn University of Topeka
Topeka, KS05-2012
Skills
- Research abilities
- Records Management
- Records Management Systems
- Database Maintenance
- Software Applications
- Confidentiality Protocols
- Digital preservation
- Clerical skills
Timeline
JCOII
Kansas Juvenile Correctional Complex
08.2019 - Current
Cafe Lead
Barnes & Noble Booksellers
08.2009 - 08.2019
Bachelor of Fine Arts - Scientific Illustration
Washburn University of Topeka
Biology Minor - Scientific Illustration
Washburn University of Topeka
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