Proficient in Word and Excel
Shelby Lewis
Plymouth,PA
Summary
Motivated candidate with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Waitress
Swiger's
06.2023 - Current
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Waitress
III Guys Restaurant & Sports Bar
03.2021 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Cashier/Customer Service Cashier
Dick's Sporting Goods, Inc
04.2020 - 08.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
No Degree - Psychology
Bloomsburg University of Pennsylvania
Bloomsburg, PA12.2025
No Degree - Criminal Justice
Luzerne County Community College
Nanticoke, PAHigh School Diploma -
Wyoming Valley West High School
Plymouth, PA06.2022
Skills
- Customer Service
- Guest Relations Management
- Team Collaboration
- Point of Sale Operation
- Cash Handling
- High-Volume Dining
Software
References
References available upon request.
Timeline
Waitress
Swiger's
06.2023 - Current
Waitress
III Guys Restaurant & Sports Bar
03.2021 - Current
Cashier/Customer Service Cashier
Dick's Sporting Goods, Inc
04.2020 - 08.2022
No Degree - Psychology
Bloomsburg University of Pennsylvania
No Degree - Criminal Justice
Luzerne County Community College
High School Diploma -
Wyoming Valley West High School