Shelby Long
Montgomery,TX
Summary
Organized and dependable employee successful at managing multiple task with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills.
Overview
8
8
years of professional experience
Work History
Manager/Assistant Trainer
Drakes Sporting Dogs
12.2017 - Current
- Provided excellent customer service by addressing client inquiries promptly and professionally.
- Enhanced dogs obedience levels by implementing customized training programs tailored to their specific needs.
- Developed strong relationships with clients, resulting in increased customer satisfaction and repeat business.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and clients.
- Maintained detailed records of each dog's progress throughout the duration of training programs, enabling adjustments when needed.
- Streamlined record keeping for better tracking of daily activities and animal health data.
- Ensured cleanliness of facilities by establishing a cleaning schedule, improving overall hygiene levels.
- Assisted in tracking and documenting company expenses and customer records.
Hostess
Ransoms Steakhouse
10.2015 - 09.2016
- Enhanced customer satisfaction by greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Maintained a clean and welcoming atmosphere.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Education
High School Diploma -
Montgomery High School
Montgomery, TX2018
Skills
- Managing multiple tasks
- Problem Solving
- Record Keeping
- Organizational Skills
- Time Management
- Attention to Detail
- Knowledgeable in Quickbooks and Microsoft Office applications
- Customer Service
Timeline
Manager/Assistant Trainer
Drakes Sporting Dogs
12.2017 - Current
Hostess
Ransoms Steakhouse
10.2015 - 09.2016
High School Diploma -
Montgomery High School
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