Shelby Love
Rusk,Tx
Summary
I am a fast learner and if I see something that needs to be done, I am the first person to help. I like to stay busy, and I am not afraid to take charge and get things done. I am a very honest and hardworking professional looking for a growth-oriented position and am eager to learn.
Overview
13
13
years of professional experience
Work History
Legal Assistant /Front Office Manager
Richards Penn Bonner LLC
10.2022 - 01.2025
- Ensured that all paperwork was properly filed according to established procedures.
- Provided administrative support to attorneys by managing calendars, scheduling appointments, organizing files, preparing correspondence, filing court documents, and obtaining necessary signatures.
- Greeted clients upon arrival at the office and helped as needed.
- Answered phones promptly while providing courteous customer service.
- Attended hearings with counsel and recorded minutes from the proceedings.
- Assisted with document production and deposition preparation.
- Processed incoming mail daily.
- Updated databases with new information received from attorneys or clients.
- Ordered materials needed by attorneys throughout the duration of a case.
- Scanned physical documents into electronic format for storage in a secure database system.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
Data Entry / Shipping Coordinator
Gourmet Recipe Experts
10.2020 - 07.2022
- Input client information into a spreadsheet for quick access.
- Identified and corrected data entry errors to prevent duplication across system.
- Reviewed and updated account information in the system.
- Created reports and audited charts to main concise records.
- Organized billing and invoice data.
- Maintained all the incoming orders.
- Created a program in Excel that is still used today.
- Setup all Trucking Companies on new system LinkEx.
- Shipped out all order across U.S Creating BOL and scheduling LTL Company for pick up U.S.
- Created shipping labels for Ground shipping with UPS AND FEDEX.
Receptionist/Truck Dispatcher
STS Recycle
10.2019 - 10.2020
- Set schedules, Implemented new policies.
- Documented services performed, operations information and dispatch details in the system.
- Relayed work orders information between the office and truck drivers.
- Scheduled and dispatched all pickups.
- Demonstrated leadership by making improvements to work processes.
- Provided excellent service.
- Juggled multiple projects and tasks.
- Prioritized and organized tasks to efficiently accomplish service goals.
Receptionist
Stacy Black Dentistry
04.2019 - 10.2019
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Helped patients complete necessary medical forms and documentation.
- Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Call with a follow-up reminder.
- Received, recorded, and addressed incoming and outgoing communication via telephone and email.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Placed new supply orders, managed inventory, and restocked clerical spaces.
CNA
Grace Hospice
01.2012 - 01.2017
- Protected privacy and delivered comfort to preserve dignity of dying patients and family members.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Comforted family members offered attentive listening and high level of emotional support.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Provided direct personal care and administrative services to clients.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day duties accurately and efficiently.
- Helped patients effectively manage routine bathing and other hygiene needs.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Administered medications or treatments such as catheterizations, suppositories, enemas, and douches as directed by nurse or physician.
Education
Some College - Business Management
Tyler Jr. College
Tyler, TX01-2030
Diploma -
Rusk High School
Rusk, TX05-2008
Skills
- Data Entry
- Filing and Data Archiving
- Project Tracking
- Time Management
- Multitasking and Prioritization
- Multi-Line Phone Proficiency
- Microsoft Excel
- Microsoft Word
- Workflow Management
- Accounts Payable
- Inventory Management
Timeline
Legal Assistant /Front Office Manager
Richards Penn Bonner LLC
10.2022 - 01.2025
Data Entry / Shipping Coordinator
Gourmet Recipe Experts
10.2020 - 07.2022
Receptionist/Truck Dispatcher
STS Recycle
10.2019 - 10.2020
Receptionist
Stacy Black Dentistry
04.2019 - 10.2019
CNA
Grace Hospice
01.2012 - 01.2017
Some College - Business Management
Tyler Jr. College
Diploma -
Rusk High School